Patient Billing Specialist, Italian Speaker

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

As the Billing Specialist, you will be responsible for the quality check of orders and customer invoicing for the Italian, Spanish, French, Benelux, and Swiss markets. By collaborating with cross-functional teams, you will ensure that patients receive accurate Dexcom products and invoices, thereby supporting our overall operational objectives.

Where you come in:

• You will perform quality assurance checks on order processing to ensure accurate and timely release of orders;
• You will administer invoice generation and invoice delivery tasks for customers across the assigned portfolio of countries;
• You will review new customer account setups to ensure we have accurate billing data including controlling and correcting master data files;
• You will collaborate with other teams to investigate invoice queries and resolve any billing discrepancies or errors;
• You will analyze various billing reports on a regular basis.

What makes you successful:

• You bring effective and professional communication skills with internal colleagues and external customers;
• You have proficient verbal and written communication skills in English and Italian;
• You have good knowledge of Microsoft Office, including Word, Excel, and Outlook;
• You are self-disciplined, with experience in maintaining accurate documentation and following procedures;
• You have strong attention to detail with a conscientious and organized approach;
• You have strong problem-solving and analytical skills;
• You are able to adapt in a fast-paced environment as the company continues to grow.

What You'll Get:

• A comprehensive onboarding and training on the job.
• Opportunity to work in a diverse and inclusive environment with colleagues representing 45 different nationalities.
• Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space.
• 5 additional vacation days, with potential for more for parents, students, and other cases with approval.
• Opportunity to work from other countries for up to 30 days per year.
• Health Insurance including reduced premiums available for dependents.
• Life and Accident insurance coverage.
• 3rd Pillar Private Pension plan.
• Health and Wellness programs, including access to online coaching and therapy sessions.
• Fertility, Family forming, Menopause and Men's health support services.
• Regular team-building events that foster collaboration and connection.
• Best-in-class training and career development programs.
• Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more .
• Access to a fitness tracking app with rewards for staying active.
• Free parking space at the city center office location.
• Language premium allowance.

Travel:

• 0-5%

Experience and Education Requirements:

• Typically requires a minimum of 2-4 years of related experience and a High School diploma/certificate or equivalent.

Flex Workplace:

• Your primary location will be your assigned Dexcom site, but you may work part of the week from a home office. You must live within commuting distance of your assigned Dexcom site (typically within an hour's commute).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Monthly base salary for this position is from €1,728.33 to €2,135.00 gross. Final offer will depend on your qualifications, competencies, and professional experience.