L’offerta di lavoro è scaduta!

L'offerta di lavoro è scaduta

Più posti di lavoro in Repubblica Ceca

Repubblica CecaRepubblica Ceca

Lodging Partner Associate - Italian and English Speaking

Repubblica Ceca, LiberecRepubblica Ceca, Liberec

AP Helpdesk Accountant with Italian

Repubblica Ceca, PragueRepubblica Ceca, Prague

Junior Front Support Analyst with Italian (B2)

Repubblica Ceca, LiberecRepubblica Ceca, Liberec

AP Accountant with Italian

Repubblica Ceca, PragueRepubblica Ceca, Prague

Cloud Expert Engineer with Italian

Cloud Expert Engineer with Italian
Repubblica Ceca, PragueRepubblica Ceca, Prague

Cloud Expert Engineer with Italian

Data di pubblicazione 15.04.2024

Acronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Expert Engineer who is ready to join our mission in creating a #CyberFit future!

In this role you will be a main technical support expert in specific Company's products or services. Your responsibility will be to resolve the customers' technical incidents using your own expertise and extensive cooperation with the Company's Engineering departments, as well as craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.

Every member of our "A-Team" has an instrumental role and impact on the success of Acronis innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU'LL DO
  • Work on resolving various technical incidents for the Company's customers involving various software, networking and hardware environments via email, phone and chat.
  • Build and maintain strong relationships with customers able to thrive in the ever-changing work environment.
  • Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc), while maintain deep knowledge of Company operations to support client requests effectively.
  • Interact with various departments to analyze and resolve problems;
  • Provide technical advice and mentoring to junior staff members and review technical results, evaluations and analyses.
  • Develop documentation regarding installation, upgrades, support, and compatibility issues.
  • Ensure that all relevant communication, documents, and files related to the case are accurately recorded in the support system

WHAT YOU BRING
  • Fluent Italian and English (both oral and written, Upper Intermediate as a minimum)
  • Advanced technical knowledge in areas such as: Windows Server; Network troubleshooting (Wireshark, tcpdump, iperf); deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers
  • Working knowledge of Linux/UNIX (application and configuration management; RHCSA as a baseline; CLI power user)
  • Experience with Virtualization (know how to deploy and manage Virtual Machines on VMware ESXi / Microsoft Hyper-V clusters)
  • Proficiency in Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers)
  • Passion for troubleshooting
  • Strong internal customer focus with desire to learn all aspects of the business
  • High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
  • Outstanding organizational, problem solving, and multi-tasking skills
  • Team-player and positive attitude, eager to do more and help out
  • Self-motivated, proactive, and able to work with minimal supervision

*Please submit your resume and application in English

WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

#LI-LD1

Ci impegniamo ad acquisire informazioni affidabili su ogni lavoro. Segnala se abbiamo sbagliato qualcosa o se hai riscontrato un problema tecnico.

Più posti di lavoro in Repubblica Ceca

Repubblica CecaRepubblica Ceca

Lodging Partner Associate - Italian and English Speaking

Repubblica Ceca, LiberecRepubblica Ceca, Liberec

AP Helpdesk Accountant with Italian

Repubblica Ceca, PragueRepubblica Ceca, Prague

Junior Front Support Analyst with Italian (B2)

Repubblica Ceca, LiberecRepubblica Ceca, Liberec

AP Accountant with Italian

Repubblica Ceca, PragueRepubblica Ceca, Prague

Cloud Expert Engineer with Italian

8 consigli per superare la nostalgia di casa quando ti trasferisci all'estero
La nostalgia di casa è un sentimento di stress o ansia causato dalla separazione dalle persone e dai luoghi a noi familiari. Quando decidi di trasferirti...
10 favolosi consigli per farti degli amici all'estero se sei introverso
Sentirsi soli dopo un trasferimento all'estero? Ecco 10 consigli pratici per fare amicizia e superare la timidezza!
Evita questi 6 truffe quando cerchi un appartamento all'estero!
Stai per trasferirti all'estero e ora stai cercando un appartamento? Ecco 6 truffe comuni di cui dovresti stare alla larga!
Vivere e lavorare a Madrid
  Vivere a Madrid Alloggiare a Madrid Trovare un appartamento a Madrid Prezzi delle abitazioni a Madrid Vivere a Madrid Fare amicizia a Madrid Costo della vita a Madrid Lavorare a Madrid     Vivere a Madrid Informazioni...
Vivere e lavorare ad Atene
Vivere e lavorare ad Atene, è una buona scelta per gli expat? In Workwide, diciamo di sì! Continua a leggere per imparare tutto quello che devi sapere sul trasferimento ad Atene.
Incontrate il nuovo Workwide - Un'esperienza digitale per la vostra carriera all'estero.
Siamo felici di annunciare che, dopo mesi di duro lavoro e preparazione, Workwide è ora ancora migliore!

Trova il tuo appartamento in Repubblica Ceca

Studios

Repubblica Ceca, PragueRepubblica Ceca, Prague
logo

Studio apartment for rent in Žižkov, Prague

28m2Metri quadri

777

mese

150giorni

Permanenza min

Locali condivisi

Repubblica Ceca, PragueRepubblica Ceca, Prague
logo

Room in shared apartment in Praha 4

2Locali

20m2Metri quadri

1Bagni

687

mese

30giorni

Permanenza min

Locali condivisi

Repubblica Ceca, PragueRepubblica Ceca, Prague
logo

Rooms in 7-bedroom apartment to rent in Folimanka

7Locali

2Bagni

706

mese

30giorni

Permanenza min

Residenze studentesche

Repubblica Ceca, PragueRepubblica Ceca, Prague
logo

Room for rent in a residence in Malá Strana, Prague

3Locali

105m2Metri quadri

2Bagni

754

mese

150giorni

Permanenza min

Appartamenti

Repubblica Ceca, PragueRepubblica Ceca, Prague
logo

1-bedroom apartment for rent in New Town, Prague

1Locali

1Bagni

1,460

mese

30giorni

Permanenza min

Studios

1,302

mese

90giorni

Permanenza min

Studios

Repubblica Ceca, PragueRepubblica Ceca, Prague
logo

Whole 1 bedrooms apartment in Praha 4

20m2Metri quadri

1Bagni

904

mese

30giorni

Permanenza min

Studios

864

mese

30giorni

Permanenza min

Studios

Repubblica Ceca, PragueRepubblica Ceca, Prague
logo

Whole 1 bedrooms apartment in Praha 4

20m2Metri quadri

1Bagni

864

mese

30giorni

Permanenza min