Associate Account Manager - Italian Market

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Associate Account Manager - Italian

Travel Partnerships and Advertising helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

The Associate Account Manager, Small & Medium Business is key to promoting and developing a high level of engagement with Vrbo's Vacation Rental Hosts. Your primary responsibility is to work collaboratively with Hosts to improve their productivity and results within Vrbo's marketplace. You will continuously work to maximize the production potential in the Vrbo marketplace by utilizing and sharing unique data insights, marketing, distribution, and revenue management tools with Hosts. Driven and focused, you are a taskmaster who loves working with people. You are diligent, thorough and can break down technical concepts with ease.

What you'll do:

• Associate Account Managers' primary responsibility is to ensure that our IT Small Medium Business vacation rental supply is competitive, attractive, and relevant for Vrbo and EG's fast-growing global traveler base.

• You will work hand-in-hand with IT Property Owners and Property Managers to improve performance by coaching and influencing partners to take actions to improve booking conversion.

• You will Consistently exceed the mark on metrics and have a history of strong performance in your current role (ideally in sales/commercial role).

• You will establish performance goals with partners, develop action plans and secure commitment for adoption/usage of EG tools.

• You optimize content, rates and availability to maximize booking conversion.

• You educate partners on the self-service features available on Vrbo and you promote relevant products to existing customers.

• You develop and sustain strong customer relationships by providing relevant data insights and direction.

• You stay ahead of key demand/supply indicators, economic data, trends and competitive information within the designated strategic markets.

Who you are:

• You are a fluent Italian and English speaker.

• You have proven experience in sales (account management and/or business development)

• Knowledge of Salesforce and Tableau is a plus.

• Proficient in Microsoft Office, especially Microsoft Excel.

• You have a commercial mindset, are excellent at relationship management and you are a great communicator; you work well with cross functional teams.

• You help partners build success by offering value to our travelers.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.