Verification Specialist (Italian/English)

We have great people here and are looking for more. Come join us - you will love it!

Job Title: Verification Specialist (Italian/English)

Department: Operations

Position Type: Full-Time

Location: Poland Remote

Reports to: Team Leader

We have great people here and are looking for more. Come join us - you will love it!

About The Role:

Are you inquisitive and curious? Do you enjoy digging into information and driving tasks to completion? As a Verifications Specialist you will conduct reference interviews, employment verifications and education verifications on behalf of our clients- giving them peace of mind and helping them to stay compliant.

Every day, our amazing team provides solutions to prospects and clients, gaining their trust while enhancing long-term partnerships. When you join us, you'll be part of a high-performing team that truly values your contributions will allow you to grow within the business. If you are a self-starter who can meet the challenge, keep reading!

This Is What You'll Do:

• Handle verifications for some of our high profile clients
• Examine and cross reference CVs and consent forms
• Contact companies and educational institutions to verify candidate provided information
• Contact clients and candidates to obtain missing information
• Write detailed reports - with high accuracy flagging any discrepancies
• Quality check files to ensure the client's specific standards are met
• Resolve client concerns and answer their questions in a timely manner

This Is The Job For You If You:

• Have an eye for detail - can spot an uncrossed T from a mile away
• Love talking to people, problem solving and have a strong customer focus

This Is What We're Looking For:

• Minimum qualification - HSC / Diploma (10+3)
• Typing speed of 20 wpm /90% accuracy
• Ability to comprehend & articulate
• Strong communication abilities, both oral and written
• Ability to juggle multiple priorities, catching every ball that is in the air
• English language skills (B2/C1)
• Italianlanguage skills (B2/C1)
• 0-6 months of minimum experience, preferably in an International BPO/KPO

***This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

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Equal Employment Opportunities at Sterling
Sterling is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, Sterling is committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service and genetic information; and to base all employment decisions only on valid job requirements.

Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.