TeleSales Representative - Italian language

Are you proud of your excellent Italianlanguage communication? Do you agree that successful sales require natural talent? We believe that persistence and motivation to achieve excellent results are even more important, as well as the ability to feel the energy of the customer! Our mission is to provide the customer with an exceptional and unforgettable experience!

If you want to avoid routine jobs and you are driven by constant dynamic and excitement, take a look at what your main duties and responsibilities would be:

• Updating data on a daily basis, and, if necessary, creating different customer information databases
• Contacting customers by telephone and/ or e-mail for the purpose of sales clients assortment
• Providing the customers with quality and timely obtained information by telephone and/ or e-mails
• Providing feedback to customers and receiving feedbacks from the customers about products and services
• Directing customers toward customer services and products
• Conducting surveys on customer satisfaction for the purposes of market research
• Working within company's and client's software
• Escalating (forwarding) an emergency calls to Client Relation Manager and client

What we expect from you:

• High school diploma
• Fluency in Italian language
• Knowledge of the English language would be an advantage
• Advanced computer skills
• You must be an excellent communicator and have superior people skills
• Being cool-tempered and having an ability to handle rejection
• Being able to learn about products and services and clearly describe their functionality to the customer
• Being comfortable with presenting products or services over the phone as well as dealing with complaints and doubts
• Negotiation skills

What you will get from us:

• Ability to work from the comfort of the your own home
• Opportunity to develop skills through paid training
• Work in a large, international team
• Benefit package available to all our employees (free day and gift books for a birthday, discounts with our partners from different industries...)

There is no need for previous experience, as long as you are ready to learn and have fun during that process!
If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!