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Portogallo, LisbonCreato: 23.06.2025Would you like to experience Europe's San Francisco? Join the customer service team in Lisbon!
Assistenza al trasferimento
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AlbaniaCreato: 26.06.2025Tecnico Fotovoltaico - Supporto Tecnico di 2° Livello (Italiano Fluente Obbligatorio)
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Ungheria, BudapestCreato: 26.06.2025Supply Chain Manager (Italian speaking)
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AlbaniaCreato: 26.06.2025Install Partner Manager (Operations Specialist Settore Fotovoltaico) | Conoscenza Fluente della Lingua Italiana Obbligatoria
Full-time
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AlbaniaCreato: 26.06.2025Frontoffice Operations Expert | Settore Fotovoltaico |Conoscenza Fluente della Lingua Italiana Obbligatoria
Full-time
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AlbaniaCreato: 26.06.2025Install Partner Acquisition (Operations Specialist Settore Fotovoltaico) | Conoscenza Fluente della Lingua Italiana Obbligatoria
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Regno Unito, LiverpoolCreato: 26.06.2025Italian Language Assistant Grade 6
Paesi Bassi, AmsterdamTechnical Support Engineer (Italian Speaker)
Data di pubblicazione 05.07.2024
Responsibilities
- Support the installers by troubleshooting and providing technical expertise to Field Service Engineers and partner installers during site visits
- Remote troubleshooting and development of strategies for preventive maintenance
- Escalate critical issues when needed evaluate the needs of business customers and work in a creative, proactive manner to resolve technical issues with Tesla's Residential Energy systems
- Educate our business customers so they have optimal confidence in the operation of the system
- Determine if technical solutions can be resolved remotely or if field service intervention is needed
- Share customer concerns with Managers, Service Engineering or the Field Service team
- Accurately record issues and data into the CRM database
Requirements
- Electrical or Mechanical engineering background-related technical experience
- Minimum of 3 years of working experience in a technical support environment, experience in the renewable energy industry is a plus
- Excellent communication skills both in English and Italian
- Experience with CRM systems and MS Office Suite
Tesla Motors
7 candidati stanno visualizzando ora
Data di pubblicazione 05.07.2024
11 hanno inviato una candidatura
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