Senior Manager - SAP HCM Italian Payroll

Position: Senior Manager - SAP HCM Italian Payroll

Location: Spain, Italy (Remote)

Join us on a journey of endless possibilities

At Strada, possibility isn't just a promise - it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you'll build a fulfilling future - working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology - helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

Role

Integrated into the Professional Services department and reporting to the Head of Service Delivery, the overall responsibility of the Senior Manager - Italian Payroll is to lead the delivery of SAP HCM Payroll services for our outsourced customers and manage a team of consultants supporting Italian Payroll solutions.

Key Responsibilities

• Lead and oversee the delivery of SAP HCM Payroll (Italy) application support and services for multiple customers
• Act as the main escalation point for complex payroll, system, and compliance issues
• Manage and mentor a team of SAP HCM consultants, supporting their professional development and performance
• Ensure high-quality service delivery aligned with Strada best practices and customer expectations
• Oversee complex incidents, change requests, and project activities related to SAP Payroll
• Provide functional and strategic guidance on Italian payroll legislation within SAP HCM
• Collaborate with internal teams and stakeholders across Strada Italy to balance workload and ensure service continuity
• Drive process improvements, automation initiatives, and service optimization
• Support clients during payroll-related legal changes and system updates
• Maintain strong relationships with customers and participate in service governance meetings
• Ensure documentation standards, knowledge sharing, and operational excellence within the team
• Contribute to resource planning and delivery strategy for Italian Payroll services

What we ask for

• Bachelor or Master degree with a Business or Technical emphasis, or equivalent
• Strong verbal and written communication skills in Italian and English
• Extensive experience with SAP HCM Payroll for Italy
• Proven experience leading or mentoring teams in an SAP support or services environment
• Strong understanding of Italian payroll legislation and SAP payroll configuration
• Ability to manage multiple priorities, customers, and delivery commitments
• Strong stakeholder and client management skills
• Strategic mindset with a focus on service improvement and delivery excellence
• Excellent analytical and problem-solving skills
• High level of accountability and ownership
• Ability to work in an international and fast-paced environment

At Strada, our values guide everything we do:

• Anticipate Customer Needs - We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome - We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter - We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems - We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work and Our People - We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self-offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You'll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

#LI-Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
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