SDI Executive (Italian speaker)

Job Description

A Day in the Life:

We are currently looking for an Italian Speaking SDI Executive to join the Collections team. As an Italian-speaking SDI Executive, you will provide support to the Collections Department through specialised administrative services and functions.

We need a quick learner with the desire to deliver exceptional service levels, with an eye for detail and who has the ability to think and act independently!

What You'll Do:

• Process electronic invoice rejections within timeframe set by the Italian Revenue Agency (Agenzia delle Entrate)
• Use online tools to create Italian PPS numbers (Codice Fiscale)
• Use online tools to verify VAT registration number.
• Propose updates to Master data when error or changes in Company data are identified
• Liaise with other department
• Use GAR and Optimo as search tools for document retrieval
• Support ad hoc projects as assigned by management

What We're Looking For:

• Fluency in Italian and English is essential
• Experience working in a regulatory environment
• Previous Credit Collections or Accounts Receivable experience is an advantage
• Experience with document management systems; knowledge of GAR is an advantage
• Strong attention to detail and sound decision-making skills
• Demonstrates flexibility, with strong analytical and organisational skills
• Proficiency in Microsoft Word and Excel is required
• Excellent communication skills and strong technical focus
• Strong analytical skills, with the ability to create clear and effective reports
• Highly organised, with the ability to prioritise tasks effectively

What You'll Strive For:

• Department focus areas including: ensuring electronic invoicing compliance, maintaining accurate customer master data, supporting operational efficiency, and delivering high-quality customer and business support services.
• Successful performance in key areas including: timely processing of invoice rejections, accuracy of customer data maintenance, compliance with regulatory requirements, and effective cross-functional collaboration.
• Key Performance Metric 1: Process electronic invoice rejections within the timelines established by the Italian Revenue Agency (Agenzia delle Entrate), maintaining compliance and minimizing billing disruptions.
• Key Performance Metric 2: Achieve and maintain a high level of accuracy in the creation and validation of Codice Fiscale and VAT registration numbers, ensuring data integrity and regulatory compliance.
• Key Performance Metric 3: Identify and recommend master data updates in a timely manner, contributing to improved data quality and reduced invoice processing errors.

What You'll Get:

• Hybrid/flexible working arrangements
• Work from Abroad: Up to 20 days annually
• 22 days holidays on hire rising to 27 days with service
• Birthday Leave: 1 day off per year
• Paid Maternity, Adoption & Paternity Leave
• Occupational Pension Scheme - non-contributory auto enrolment on commencement. When you contribute 3-5%, Hertz will match and add 2%
• Life Cover payable at 4 times base salary
• Income protection for long term illness
• Employee car rental discount in corporate locations which can also be extended to friends & family
• Access to compressive online learning platforms
• Tuition support through Staff Development Programme
• 10 days paid study leave & paid exam leave where exams fall during work hours
• Professional membership fees paid annually where membership relates directly to role
• Bike to Work & Travel Pass schemes.
• Employee Assistance Programme: Counselling, coaching, advisory services 24/7 365 days per year for employee and family
• Occupational Health support
• Christmas savings scheme
• Perks at Work: Lifestyle discounts

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.