Sales Manager, Engage, GCS Italy (English, Italian)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 11 years of experience in sales, marketing, advertising, online media, online retail or strategy consulting.
• Experience in the Italian market, working with Italian clients or digital advertising agencies.
• Experience in people management.
• Ability to communicate in Italian and English fluently to support clients in the region.

Preferred qualifications:

• Knowledge of traditional and online marketing strategy and tactics.
• Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, engaged selling.
• Ability to own sales team operations across Italy portfolio management, team building, Key Performance Indicator (KPI) measurement, execution.
• Ability to be personable yet resilient, with good communication and people-management skills, and a passion for selling with a drive to innovate.
• Ability to be independent and grow on immersion in a rapidly changing environment, and possesses effective communication, problem-solving, and investigative skills.

About the job

Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Recruit, retain, motivate and develop a client-facing and high-performing sales team.
• Deliver against motivated business and product goals, grow engagement and client satisfaction for a portfolio of small businesses in an assigned market.
• Analyze data, trends, and client performance with your teams to develop plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent CRM tracking.
• Model and coach business behaviors including C-level engagement, effective questioning, objection handling, and selling.
• Ensure team readiness to deliver advertising solutions and create a culture of business innovation and advertiser success on the team.

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