Sales Admin Specialist (Front Office) with Italian, English

Job Purpose

You will support commercial operations by ensuring accurate and timely execution of sales conditions, including discounts, rebates, and customer claims. You will maintain data integrity in SAP and related systems, enabling smooth sales processes and compliance with internal and external standards. You will collaborate closely with pricing, finance, and master data teams, and represent the unit during audits.

Responsibilities:

• Administering standard and tactical discounts, including pre-order schemes and special price conditions in SAP
• Maintaining rebate agreements and condition contracts, ensuring correct setup of rebate reasons and thresholds
• Monitoring accruals and ensuring proper reporting and reconciliation
• Collaborating with pricing and finance teams to validate rebate logic and ensure alignment with G/L accounting
• Supporting automation initiatives and participating in testing of rebate settlement flows and memory optimization
• Maintaining documentation for audit and compliance purposes
• Managing customer claims across categories such as price discrepancies, sales segmentation issues, VAT errors, and service failures
• Coordinating with other teams to validate claims and issue credit/debit notes in a timely manner
• Ensuring accurate input and maintenance of customer master data in collaboration with the Master Data team
• Supporting monthly closures and reporting activities and driving continuous improvement initiatives in sales administration processes

Qualifications & Experience Required

Education, Master, other certification:

• University degree in business, economics, or related field

Experience:

• 2-4 years of experience in sales administration or customer service

Technical Skills:

• Proficiency in SAP and rebate management tools such as Pricefx and xSuite
• Strong analytical and organizational skills
• Experience with claims workflows and credit note issuance (preferred)
• Familiarity with EMEA regional pricing and compliance standards (preferred)
• Ability to work in a matrix environment and manage cross-functional coordination (preferred)

Languages Skills:

• Italian C1
• English B2
• Polish nice to have

Soft/Behavioral Skills:

• Attention to detail and accuracy
• Strong communication and collaboration skills
• Ability to manage multiple priorities and meet deadlines
• Problem-solving mindset and continuous improvement orientation
• Adaptability to work in a dynamic, matrix environment

WHAT WE OFFER

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive payment; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.

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