Risk Associate with Italian

Company Description

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.nbsp;

Job Description

As a Risk Associate you will work in the Fraud and Risk Department, responsible for monitoring fraud, risk, and KYC activity throughout the customer account lifecycle. You will be reporting to one of our team leads and manage the identification and prevention of fraud.

Are you looking for an opportunity to add true value to a team?

What you will do

• Communicate with players on account related issues, resolving problems and ensuring high levels of customer care;
• Analyse customer deposits and account categories, to prevent fraud, correct errors and resolve problems;
• Analyse records of Affiliate accounts, to make sure whether there are any irregularities;
• Suggest improvements to procedures, in the interests of fraud prevention and customer care;
• Investigate financial irregularities on accounts; Work with colleagues in other departments to resolve account-related issues and prevent fraud;
• Help maintain quality control and customer care through analysis of player contact;
• Investigate risk issues relating to third-party processors;
• Check gaming history.

Qualifications

• Do you have sound knowledge of the different aspects of Risk work including Online Payments or Financial Services knowledge?
• Fluent English and Italian at business level;
• Are you able to identify subtle fraud and abuse patterns?
• Possess very good command of Microsoft office tools?
• Do you have logical reasoning skills with an analytical approach?
• Can you express decision-making and problem solving skills?

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning.

Depending on your role and location, you can expect to receive benefits like

• A regular bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support, and so much more.
• Hybrid working 2 days in the office

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. You'll also join a winning team of experienced people and be a part of an inclusive and supporting community. This community celebrates everyone for being themselves.

We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

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