People Services Associate - Italian Speaker (f/m/div.)

Company Description

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people's lives and to work towards a more sustainable future.

Bosch Service Solutions in Lisbon hosts Bosch's first international shared HR service. With over 160 specialized employees, HR Service Europe operates in the areas of IT tool development dedicated to HR, information management, training, recruitment and selection, and international assignments for more than 40 countries worldwide.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Job Description

As a People Services Associate, you will play a key role in ensuring accurate, compliant, and high-quality HR data across the entire employee lifecycle for the Italian organization.

You will work in a Shared Services environment, combining back-office HR administration with front-office employee support, acting as a trusted contact point for Italian-speaking associates.

Your contribution to something big:

• Managing and maintaining employee personal data from onboarding to termination
• Supporting organizational unit and position management activities
• Handling HR administrative tasks in line with internal policies and legal requirements
• Responding to employee queries via front-office HR channels with a customer-focused approach
• Supporting documentation, process improvements, and system testing initiatives
• Collaborating closely with HR stakeholders in an international environment.

Qualifications

What distinguishes you:

• Education: Bachelor's degree or diploma required in Human Resources, Business Administration, or a related field is an advantage
• Experience: Initial experience or strong interest in HR administration, HR shared services, or customer support is a plus.
• Know-how:
  • Basic knowledge of HR processes or HR systems is an advantage;
  • Proficiency in MS Office (Word, Excel, Outlook);
  • Good digital literacy and ability to learn new systems quickly.
• Languages:
  • Italian: native or fluent level (mandatory);
  • English: strong communication skills (mandatory);
  • Knowledge of additional languages is a plus.
• Working Style and Methods:
  • Structured and detail-oriented working style;
  • Ability to manage multiple priorities in a dynamic environment;
  • Proactive approach to solving problems and improving processes.
• Personality:
  • Customer-oriented mindset with a service-driven attitude;
  • Team player with strong interpersonal skills;
  • Flexible, adaptable, and open to change;
  • Reliable, organized, and quality-focused.

Additional Information

Work #LikeABosch means:

Flexible work conditions

Hybrid work system

Exchange with colleagues around the world

Health insurance and medical office on site

Training opportunities

Opportunities for career progression and continuous professional development

Access to great discounts in partnerships and Bosch products

Sports and health related activities

Great access to public transports

Free parking lot

Canteen

Success stories don't just happen. They are made...

Make it happen! We are looking forward to your application!

Videos To Watch
https://youtu.be/BHEIfKN0-5s
https://youtu.be/10-K3EfUlmU
https://www.youtube.com/watch?v=v2kV6pgJxuo&feature=youtu.be
https://www.youtube.com/watch?v=yiUYIkPzaQs&t=51s