Outlet Manager - Italian / Mediterranean - Jumeirah The Red Sea

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job

An exciting opportunity has arisen for an Outlet Manager to join the Italian / Mediterranean Restaurant team at Jumeirah The Red Sea.

The main duties and responsibilities of this role include:

• Manage the implementation of Food and Beverage standards in the outlet ensuring that staff take corrective actions as necessary in adherence to Jumeirah policies and standards.
• Monitor the profitability of the outlet to provide recommendations and/or solutions to improve problem areas and assist with implementing such corrective measures.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other Colleagues.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Consistently monitor the quality of food and beverages and service offered to guests and escalate any major problems/ complaints to senior management to ensure high service quality as per Jumeirah group quality standards.
• Actively seeks, collates, reviews and shares Guest feedback regarding food quality, service, and overall satisfaction and takes appropriate and timely action to correct any dissatisfaction.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Hold a College Degree in Hospitality, Business or any relevant field.
• Possess 10 - 12 years of experience in relevant field preferably within the international luxury hospitality industry.
• Demonstrate problem solving skills.
• Hold strong leadership and team management skills.
• Possess Software competencies - Microsoft Office programs (Advanced).

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Locally relevant benefits as determined by the property