Outlet Manager - Italian / Mediterranean - Jumeirah The Red Sea

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.

About the Job

An exciting opportunity has arisen for an Outlet Manager to join the Italian / Mediterranean Restaurant team at Jumeirah The Red Sea.

The main duties and responsibilities of this role include:

• Manage the implementation of Food and Beverage standards in the outlet ensuring that staff take corrective actions as necessary in adherence to Jumeirah policies and standards.
• Monitor the profitability of the outlet to provide recommendations and/or solutions to improve problem areas and assist with implementing such corrective measures.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other Colleagues.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Consistently monitor the quality of food and beverages and service offered to guests and escalate any major problems/ complaints to senior management to ensure high service quality as per Jumeirah group quality standards.
• Actively seeks, collates, reviews and shares Guest feedback regarding food quality, service, and overall satisfaction and takes appropriate and timely action to correct any dissatisfaction.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Hold a College Degree in Hospitality, Business or any relevant field.
• Possess 10 - 12 years of experience in relevant field preferably within the international luxury hospitality industry.
• Demonstrate problem solving skills.
• Hold strong leadership and team management skills.
• Possess Software competencies - Microsoft Office programs (Advanced).

About the Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.