Order Entry Specialist Intern with Italian

Overview

At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.

We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.

We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.

At QIAGEN, every day is an opportunity to make a real-life impact.

Join us, grow with us, and together, let's shape the future of biological discovery.

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About the opportunity

Join QIAGEN as an Order Entry Specialist Intern and gain hands-on experience in order processing, customer interaction, and operational support within an international environment. You will play a key role in ensuring accurate order handling and delivering a high level of service to customers and business partners. This role offers exposure to systems such as SAP and Salesforce and is ideal for candidates looking to develop their first professional experience in customer operations and administration.

Your tasks include

• Process customer orders accurately and efficiently using SAP
• Communicate with customers via phone, email, and chat using Salesforce
• Build and maintain positive relationships with customers, internal teams, and business partners
• Verify invoice accuracy and support discrepancy resolution in SAP and e-invoicing systems
• Support daily operational tasks related to order management and customer service

Your profile

• Communicate confidently in Italian (minimum B2/C1 level) and English (minimum B1 level)
• Be currently enrolled as a student (nice to have) and eager to gain practical experience in an international business environment.
• Show willingness to work under a contract of mandate (umowa zlecenie) for approximately 12 months (minimum 30 hours per week)
• Demonstrate good knowledge of MS Office (especially Excel and Outlook)
• Adopt a customer-centric mindset and strong communication skills
• Approach tasks proactively with a problem-solving attitude
• Have initial knowledge of SAP or another ERP system (nice to have)
• Show familiarity with Salesforce or another CRM tool (nice to have)

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About QIAGEN

Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.