Operations Manager (with Italian Language)

Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.

Requirements:

• Working experience with Google Docs, 1C, МS office
• Languages: ITALIAN - advanced, Ukrainian or russian - advanced
• Working experience in export will be a plus
• Hardworking, attention to details
• Ability to work in a team
• Good communication skills
• Desire to work for results, understanding the importance of providing the highest level of service for the client

Responsibilities:

• Provide administrative and/or technological support for contract administration, customer service and order history
• Assist Business Development Manager in sales development
• Register and forward contracts for the business development manager, prepares presentations, work in 1C and the Jira task manager
• Manage the process of shipping goods to customers in cooperation with logistics and production departments
• Provide support to the Business Development Manager in the performance of his duties to develop new and expand existing client relationships as needed
• Respond to customer inquiries
• Develop strong customer relationships while maintaining quality customer service
• Develop a high level of knowledge of all systems working with clients

We offer:

• Competitive salary
• Multilanguage team and zero bullshit culture
• Courses and workshops for professional growth
• Unique experience in a rapidly growing technology company
• Work in a team with high-level professionals
• Full-time on-site job in our office in Kyiv
• Flexible schedule
• Medical Insurance
• Ajax security system kit (participation in the beta test project - receiving and testing new gadgets before their release)

We work to make people's lives peaceful and the world safe. Become part of a team that creates a smart and useful world-class product in Ukraine.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.