Junior HR Services Specialist with Italian

PL1099
Are you interested in human resources and would like to work in an international environment?

HR Services Team Members are first point-of-contact for our team members' questions about HR policies and processes, also related to Benefits, Payroll, Compensation, Talent Acquisition, etc.

You would be also responsible for guiding our team members through HR related queries and issues, helping them with transactions and educating them on the system specifics.

Join us as:
Junior HR Services Specialist with Italian

We are looking for candidates who:

• Have a customer service mindset and a proactive way of working to service the customers in a "can do" attitude
• Speak fluent English and Italian (B2 level minimum)
• Have up to 1 year of experience in HR/HR Services or Customer Service
• Want to develop within the field of HR
• Present excellent communication skills, ability to operate in international, matrix organization and consumer-oriented attitude
• Have the ability to work independently and as a team member
• Are able to handle multiple tasks simultaneously in a fast-paced environment
• Experience in working in HR systems such as Workday and a strong working knowledge of MS Office will be a strong asset
• Experience using Case Management software is an asset

Responsibilities:

• Delivers Team Members HR Service support to managers and Team Members
• Provides information and resolution to issues pertaining to calls and emails in a timely, courteous, and professional manner, providing high-quality, timely and professional customer service
• Performs HR data entry into Workday and resolves Service Now tickets
• Takes initiative to maintain documentation and current knowledge and understanding of People policies, practices, and procedures, creates process maps where applicable
• Performs duties as assigned by the Manager

What We Offer:

• Hybrid working model combining office & remote work
• Private medical care
• Access to MyBenefit platform (Multisport included)
• Life Insurance
• 1 day extra of annual leave for company-driven initiatives
• Eye-care reimbursement
• Company performance-related bonus
• Referral program with a financial bonus
• Mental health support line for you and your relatives
• Attractively located office with free parking space for employees

Whistleblower Protection Act

Posiadamy procedurę zgłoszeń wewnętrznych, która umożliwia dokonywanie zgłoszeń o naruszeniu prawa w ramach zakresu wskazanego w ustawie o ochronie sygnalistów. Zgłoszeń można dokonywać korzystając z dedykowanego kanału dostępnego pod adresem: https://liberty.tnwreports.com/

We have an internal reporting procedure that allows for reporting of violations of law within the scope indicated in the Whistleblower Protection Act. Reports can be made using a dedicated channel available at https://liberty.tnwreports.com/

If you enjoy being a part of a team, creating experiences and delighting customers, you'll love it here. If you're excited about retail, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you'll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you'll be amazed at what's available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What's Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at WorkWithUs@qvcqrp.com for assistance.

Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme ("DCS"). For any UK based roles, if you'd like to be considered under this scheme, please indicate this on the application form.

Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.