Italian Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Embark on an exciting journey with Mercier Consultancy MD as an Italian Speaking Job Agent in vibrant Sofia, Bulgaria! This exceptional role offers fully paid relocation, inviting you to explore a new culture while leveraging your Italian language skills in a professional environment. You will play a key role in assisting Italian-speaking clients with various inquiries, providing top-notch support, and contributing to their overall experience.

Key Responsibilities

• Manage incoming communications from Italian-speaking clients through various channels, including phone, email, and chat.
• Provide comprehensive information on services and products, assisting clients in making informed decisions.
• Process client inquiries and bookings, ensuring all transactions are handled efficiently and accurately.
• Work collaboratively with the support and sales teams to enhance customer satisfaction and resolve issues.
• Maintain precise records of customer interactions and transaction details within our CRM system.
• Stay updated on local cultural trends and offerings to provide clients with valuable insights and recommendations.

Requirements

• Fluency in Italian (both written and spoken); knowledge of English is beneficial.
• Experience in customer service, sales, or related fields is preferred.
• Strong understanding of Italian culture and trends related to customer preferences.
• Exceptional communication skills with an ability to build rapport with clients.
• Detail-oriented and organized, with a capacity to handle multiple tasks simultaneously.
• Proficient in CRM systems and standard office software applications.
• A proactive approach to problem-solving and customer service.
• Willingness to relocate to Sofia, Bulgaria, with full relocation support provided.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Accommodation Bonus
4. Monthly Performance Bonus
5. Fully Paid Training
6. Health Insurance
7. And Much More...