Join Mercier Consultancy MD for an exciting opportunity as an Italian Speaking Professional in Sofia, Bulgaria! With fully paid relocation, this position invites talented individuals to immerse themselves in a vibrant city while utilizing their Italian language skills. You'll be a key player in providing exceptional support and services to our clients in various sectors.
Key Responsibilities - Communicate effectively with Italian-speaking clients through various channels, including phone, email, and chat.
- Assist customers with inquiries, providing thorough information about products and services.
- Process orders and ensure accurate entries within our management systems, maintaining attention to detail.
- Support the team with administrative tasks tied to customer accounts, ensuring timely resolution of issues.
- Collect and analyze customer feedback to enhance service delivery.
- Collaborate with colleagues to foster a positive workplace culture and excellent service standards.
Requirements - Fluency in Italian (both written and spoken); proficiency in English is beneficial.
- Experience in customer service, administration, or related fields is preferred.
- Strong communication skills and ability to build rapport with clients.
- Detail-oriented with excellent organizational capabilities to excel in a busy environment.
- Proficient in CRM systems and other software applications relevant to the role.
- Adaptable and proactive in addressing customer inquiries and challenges.
- Willingness to relocate to Sofia, Bulgaria, with all relocation costs covered.
Benefits- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- And Much More...