Italian Speaking Customer Support Specialist

Job Description

Join Epta International BSC as an Italian-Speaking Customer Support Specialist!

Are you passionate about helping people and ready to build a global career?
At Epta International BSC, we're a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.

We're now expanding our team and building an Italian-speaking Customer Support Team. Whether you already have experienceor you're a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.

What You'll Do

• Provide top-quality support to our Italian-speaking customers via phone and email
• Manage service requests, schedule maintenance visits, and coordinate technician activities
• Log and track cases accurately in our internal systems
• Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
• Collaborate across shifts to keep everything running seamlessly

What Makes You a Great Fit

• Near-native skills in Italian with at least intermediate English
• Strong communication and problem-solving skills
• Organized, detail-oriented, and proactive - even in busy moments
• Comfortable working in a dynamic, multinational environment
• Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
• be located in Hungary or willing to relocate
• Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most

Why Join Us

At Epta, you'll join a supportive international team that values innovation, teamwork, and growth. We'll give you the tools, training, and opportunities to develop your skills and build a rewarding career - all while contributing to a more sustainable future.

What We offer

• cafeteria package
• flexible remote working/home office opportunity
• easily accessible and newly built office in the heart of Budapest
• eyeglass & home travel reimbursement
• peer-to-peer reward system that allows you to acknowledge your colleagues
• volunteering activities that provide you extra holidays in return
• last but not least, an extra holiday for your birthday

If you're ready to take the next step in your career journey, we'd love to meet you!
Apply now and become part of Epta's success story.