Italian Speaking Customer Support Representative (Remote in Greece)

About the job Italian Speaking Customer Support Representative (Remote in Greece)

Location Flexibility: 100% Remote (Work from home from any location within Greece).

Eager to advance your career while living in Greece? We are actively seeking enthusiastic professionals who are fluent in Italian to join our team on behalf of a world-renowned technology leader-a global pioneer recognized for cutting-edge design and consumer tech.

This position features a fully virtual workspace, offering you total flexibility to build a rewarding career from any town, city, or island across Greece.

Role Overview & Responsibilities

• Multichannel Assistance: Deliver premium, customer-focused support to Italian-speaking users via phone, email, and live chat.
• Technical Troubleshooting: Guide users through device functionalities, operating system navigation, and technical problem-solving.
• Brand Ambassadorship: Maintain high professional standards to uphold the prestigious global reputation of the brand.
• Product Knowledge: Stay updated on new software releases, device rollouts, and platform features to offer accurate solutions.
• Case Documentation: Enter precise, clear records of customer interactions and solutions within the internal CRM tool.

Candidate Profile & Requirements

• Italian Capability: C1/C2 level command with fluent proficiency across writing and speaking.
• English Capability: Upper-Intermediate (minimum B2 level) for corporate training modules and internal team communications.
• Location & Right to Work: Currently residing in Greece (or willing to relocate before day one) with an EU passport or valid Greek work authorization.
• Technical Aptitude: Comfortable working with modern digital tools and enthusiastic about consumer technology.
• Core Mindset: Strong active listening capabilities paired with a proactive, customer-first approach.

Compensation & Perks

• 14-Month Salary: Competitive base pay structured across 14 annual payments (inclusive of traditional Greek holiday bonuses).
• Relocation Package: Flight to Greece fully paid and arranged, 2 weeks of covered hotel stay, and complete administrative assistance for local tax (AFM) and social security (AMKA) registration.
• Virtual Office Kit: High-performance work hardware delivered directly to your home address anywhere in Greece.
• Health Coverage: Full private health and life insurance active starting on your first day of employment.
• Career Advancement: Structured paths for promotion into Quality Assurance, Corporate Training, or Team Management roles.

Application Process

Ready to support a world-class technology brand while enjoying a remote lifestyle in Greece? Click Apply Now and upload your updated English resume today.