Italian Speaking Content Moderator (on-site)

About the job Italian Speaking Content Moderator (on-site)

Are you passionate about social media, viral trends, and digital safety? We are looking for a dynamic, detail-oriented Italian-speaking Content Moderator to join our expanding team in the vibrant city of Lisbon, Portugal.

In this role, you will support a world-leading, rapidly growing short-form video and entertainment platform. While you work to keep the online community secure, you will be immersed in a multicultural workplace, enjoying the historic charm, beautiful beaches, and sunny climate of Portugal.

Key Responsibilities

As a Content Moderator, your mission is to ensure the platform remains a secure, entertaining, and positive environment for millions of users by reviewing and evaluating user-generated material against community standards.

• Content Review: Monitor, evaluate, and moderate Italian-language user uploads (videos, text, images, and audio tracks) to guarantee alignment with safety policies and community guidelines.
• Policy Enforcement: Identify and take swift, appropriate action on materials that violate platform rules (such as hate speech, misinformation, copyright violations, or abusive behavior).
• Trend Monitoring: Stay current with Italian cultural nuances, local slang, and internet trends to accurately understand the context of flagged submissions.
• Quality & Consistency: Maintain high accuracy, productivity, and quality scores in line with established project KPIs.
• Case Escalation: Route complex, ambiguous, or highly sensitive cases to senior teams or policy experts when necessary.
• Continuous Training: Participate in regular upskilling sessions to stay fully aligned with changing policies and new platform features.

What We Are Looking For
Minimum Qualifications

• Linguistic Skills: Native or near-native mastery of Italian (C1/C2 level) alongside a strong operational command of English (minimum B2 level) for training, interface navigation, and internal team messaging.
• Work Setup: Willingness to work entirely on-site at our contemporary office hub in Lisbon, Portugal.
• Technical Comfort: Familiarity with social media applications, short-form video ecosystems, and basic digital tools.
• Resilience: The professional maturity and psychological strength to review sensitive online media with an objective, neutral mindset.
• Work Authorization: A valid EU passport or an active, legal work permit for Portugal.

Preferred Assets

• Prior experience in Content Moderation, Customer Care, Translation, or a contact center environment is a plus, but not required. We provide a full, comprehensive training academy!

Relocation Package (For Candidates Moving to Lisbon)

We aim to make your transition to Portugal as smooth and stress-free as possible. If you are relocating from abroad or outside the Lisbon region, you will receive:

• Flight Ticket Reimbursement: The cost of your initial flight to Lisbon will be fully covered by the employer.
• Company Accommodation: Direct access to a private room within a fully equipped, shared corporate apartment from day one, removing the stress of house hunting.
• Arrival Assistance: Dedicated airport pickup to welcome you and help you settle in.
• Bureaucracy Support: Hands-on assistance from our compliance team to secure your local Portuguese paperwork (including your NIF and social security setup).

What We Offer

• Competitive Compensation: An attractive base salary paired with monthly performance-driven bonuses.
• Day-One Protection: Fully covered private medical and life insurance starting from your very first day on the job.
• Career Advancement: Excellent opportunities for upward mobility; we actively prioritize internal promotions for Team Leader, Quality Analyst, and Policy Trainer roles.
• State-of-the-Art Workspace: Work from a modern corporate facility featuring collaborative zones, quiet relaxation areas, and complimentary coffee and snacks.
• Global Community: Join an international workforce representing cultures from all over the world, supported by regular team-building outings, themed social nights, and cultural events.

How to Apply

Ready to launch an international career in one of Europe's most dynamic capitals?

Click Apply Now to upload your current resume written in English. Our talent acquisition team will reach out to you shortly for an initial screening discussion!