Italian Speaking Content Moderator (on-site)

About the job Italian Speaking Content Moderator (on-site)

Are you captivated by internet culture, viral videos, and online safety? We are seeking an energetic and meticulous Italian-speaking Content Reviewer to join our growing team in Lisbon, Portugal.

In this position, you will help protect a major, fast-growing global short-form video platform. While safeguarding the digital community, you will experience life in a diverse, multicultural office situated in a sunny European capital famous for its rich history and beautiful coastline.

Primary Responsibilities

Your main objective is to preserve a welcoming, fun, and safe digital space for a massive global audience by analyzing user-submitted media against established safety protocols.

• Media Evaluation: Scrutinize and moderate Italian-language content-including videos, text, imagery, and audio-to ensure full compliance with internal community guidelines.
• Enforcing Guidelines: Swiftly address and remove content that breaches platform rules, such as harassment, fake news, intellectual property theft, or hate speech.
• Cultural Context: Keep up with contemporary Italian slang, internet memes, and cultural trends to make informed decisions on flagged material.
• Performance Metrics: Maintain high levels of accuracy and efficiency to consistently meet project benchmarks and quality targets.
• Escalation Protocols: Forward highly sensitive, complex, or borderline cases to senior specialists and policy teams for further review.
• Ongoing Professional Development: Engage in continuous training workshops to stay updated on evolving policies and product updates.

Candidate Profile
Minimum Requirements

• Language Proficiency: Native or bilingual fluency in Italian (C1/C2), complemented by a solid working knowledge of English (B2 minimum) for corporate communications and training materials.
• Location: Readiness to work fully on-site at our modern office facilities in Lisbon.
• Digital Literacy: Comfort using social media apps, video-sharing platforms, and standard software interfaces.
• Emotional Resilience: The psychological maturity required to objectively evaluate sensitive or explicit online material while maintaining professional detachment.
• Legal Eligibility: A valid European Union passport or an active, legal authorization to work in Portugal.

Preferred Attributes

• Previous experience in content moderation, customer support, localization, or call centers is advantageous but completely optional. We offer comprehensive, fully paid training from day one!

Relocation Assistance (For International Moves)

To ensure a seamless transition to your new life in Portugal, candidates relocating from abroad will receive a full support package:

• Airfare Coverage: Complete reimbursement for your initial flight to Lisbon.
• Corporate Housing: A private room in a fully furnished, shared company apartment upon arrival, saving you the hassle of searching for rentals.
• Airport Welcome: Arranged transportation from the airport directly to your new accommodation.
• Administrative Aid: Step-by-step guidance from our HR team to acquire local tax numbers (NIF), social security registration, and other vital documentation.

Perks & Benefits

• Financial Rewards: A competitive base salary supplemented by performance-based monthly incentives.
• Health & Wellness: Comprehensive private health and life insurance coverage starting on your first day.
• Internal Growth: Transparent career paths with a strong corporate culture of promoting internally to roles like Team Leader, Quality Auditor, or Policy Specialist.
• Premium Workspace: A contemporary office environment equipped with collaborative lounges, relaxation zones, and free refreshments.
• Inclusive Culture: A vibrant, diverse team atmosphere featuring regular corporate events, cultural celebrations, and social outings.

Application Process

If you are eager to start an exciting international career path in a thriving European hub, we want to hear from you.

To Apply: Select "Apply Now" to submit your current CV written in English. Qualified applicants will be contacted shortly by our recruitment team for an introductory interview!