Italian-Speaking Consultant for Online Payment Solutions Department In Greece

Mercier Consultancy is excited to invite applications for the position of Italian-Speaking Consultant in our Online Payment Solutions Department based in Greece. This important Entry Level role involves providing exceptional support to our Italian-speaking clients as they navigate and optimize their online payment systems, ensuring smooth transaction processes.

In this position, you will deliver tailored support to clients, helping them understand their payment solutions and addressing any inquiries or challenges they may have. Your customer-centric approach will be vital in building strong relationships and ensuring high levels of client satisfaction.
Responsibilities

• Assist Italian-speaking clients with inquiries related to online payment solutions
• Conduct training sessions on payment systems and best practices for effective usage
• Identify and resolve client issues promptly to maintain high satisfaction levels
• Document all client interactions and maintain detailed records of support activities
• Collaborate with internal teams to address complex client issues and provide effective solutions
• Collect and analyze feedback to improve service offerings and client experience
• Stay updated on the latest trends in online payment technology

Requirements

• Your nationality and native language must be clearly stated in your application.
• Fluency in Italian and English, both written and spoken, is essential.
• Strong communication and interpersonal skills for effective client engagement
• A customer-focused mindset and dedication to delivering high-quality support
• Basic understanding of online payment systems is advantageous but not required
• Problem-solving skills and a proactive approach to client support
• A collaborative team player who thrives in a dynamic environment
• Previous experience in customer service or a related field is beneficial but not essential

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...