Italian Speaking Collections Analyst - FUTURE OPPORTUNITY

Job Description

We are seeking a proactive Collections Analyst to join our dynamic team. In this role, you will play a key part in managing client relationships, ensuring timely payments, and resolving outstanding balances. If you're ready to use your problem-solving skills to help us maintain strong financial health, this opportunity is for you!

DISCLAIMER: Please note that this is not an active job opening. By submitting your application, you will be considered for future opportunities within EPTA International BSC Budapest. We are continuously building a talent pool of qualified candidates for upcoming roles. If your profile matches our future needs, we will reach out to you directly. We may not be able to provide individual feedback or updates unless your profile aligns with a specific role in the future. Thank you for considering a career with us-we look forward to possibly connecting when the right opportunity arises!

Responsibilities

• Consistently engaging with clients via phone, email, or mail to provide friendly reminders about overdue payments
• Monitoring customer accounts to track payment statuses and identify outstanding invoices
• Assessing customer credit histories to evaluate risk levels and recommend appropriate credit limits or payment terms
• Working closely with internal teams to resolve disputes and facilitate prompt payments
• Maintaining confidentiality and security when handling customer financial data
• Managing internal credit reporting and participating in business reviews

Qualifications

The ideal candidate for this role should:

• Have the capability of managing multiple tasks and deadlines efficiently
• Have an excellent Problem-Solving Abilities to identify causes of payment delays and implementing appropriate solutions.
• Described as a clear, professional, and persuasive communicator in order to interact with clients, internal teams, and management.
• Work effectively with finance and sales teams to ensure coordinated efforts in collections.
• Be able to adapt to changes and open to continuous learning and process improvement
• Be a true team player with good interpersonal skills and also have a customer focused mindset

Desired expertise to be a successful candidate for this vacancy:

• 3-5 years relevant experience within the field of Credit & Collections, preferably in a multinational (SSC/BSC) environment
• SAP knowledge is preferred
• Knowledge of HighRadius system is an advantage
• Outstandingly strong written and spoken Italian AND English skills are essential