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Grecia, AteneItalian Speaking Banking Support Specialist - Athens Greece
Data di pubblicazione 02.12.2024
4 hanno inviato una candidatura
Responsibilities
- Provide outstanding support to Italian-speaking clients via phone, email, and chat.
- Assist clients with inquiries related to banking services, account management, and transactions.
- Handle and resolve customer complaints swiftly to ensure high levels of client satisfaction.
- Document all customer interactions accurately in our CRM system.
- Educate customers about available banking products and services tailored to their needs.
- Work collaboratively with internal teams to enhance the overall customer experience.
- Stay abreast of industry regulations and updates to provide informed assistance to clients.
Requirements
- Fluency in Italian and English, both written and spoken, is mandatory.
- Experience in customer service or a banking environment is highly desirable.
- Excellent communication skills with a strong orientation toward customer satisfaction.
- Ability to solve problems efficiently and manage multiple tasks effectively.
- Detail-oriented with strong organizational capabilities.
- Experience with banking software and CRM systems is an advantage.
- A genuine interest in the banking sector and a commitment to providing superior service.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More....
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