Italian Speaker? Your Next Chapter Starts in Sunny Portugal

About the job Italian Speaker? Your Next Chapter Starts in Sunny Portugal

Imagine finishing work and heading to the beach, enjoying 300 days of sunshine a year, great food, and an affordable, relaxed lifestyle, all while building a career in one of Europe's fastest-growing industries.

We are hiring Italian-speaking Customer Operations Experts to join our Financial Operations team in Portugal. We handle everything to get you here: full relocation support, a 100% online hiring process, and a fast decision. Apply today and you could be living in Portugal by November.
Why You'll Love This Opportunity

• Full relocation package to Portugal - flight, temporary accommodation on arrival, and support settling in (adjust to your actual package)
• 100% virtual hiring process - interview from wherever you are, no travel needed
• Rapid process - we respond to every application within 48 hours
• Start dates in November 2026 - a new life, starting soon
• Competitive salary + benefits [health insurance, meal allowance, etc.]
• Comprehensive paid training - no financial background required
• International, multicultural team - make friends from all over the world
• Career growth in the financial services and fintech sector
• Portugal lifestyle - safe, welcoming, affordable, with one of Europe's best climates

What You'll Do
As a Customer Operations Expert, you'll be the trusted point of contact for our Italian-speaking clients, helping them with their financial operations:

• Support customers by email, chat, and phone in Italian
• Handle queries about payments, transactions, accounts, and billing
• Process and review financial operations accurately and on time
• Investigate and resolve account issues, refunds, and payment discrepancies
• Support verification and compliance checks (KYC / AML) where needed
• Collaborate with internal teams in English to escalate and resolve cases
• Deliver an outstanding customer experience while meeting quality standards

What We're Looking For

• Native or fluent Italian (C1/C2)
• English at B2 level minimum
• Customer service, back office, banking, or operations experience is a plus, but not required
• Strong attention to detail and comfort working with numbers
• Good computer skills and the ability to learn new tools quickly
• A positive, solution-oriented attitude
• Willingness to relocate to Portugal (EU citizens can start straight away)

Ready to Move to Portugal?
Don't wait: November start dates are filling fast. Apply now and we'll get back to you within 48 hours.