Italian Content Moderator

Let's dig deeper :

Our client, a multinational BPO company, is looking for a dedicated Content Moderator to join the team and help maintain the integrity of the platform.

What's exactly expected from a dedicated content moderator ?

To play a crucial role in managing the online presence of a company, platform or brand.

To monitor and control the content that is published on websites and social media platforms

To ensure that it complies with legal requirements and the company's policies.

And more else I guarantee you already now,

but let's dive right in now..

Responsibilities:

• Reviewing and approving or rejecting content submissions (comments, videos, images, or posts).
• Monitoring user interactions and taking action against violations (issuing warnings or bans).
• Collaborating with other team members and departments to ensure consistent moderation policies.
• Understanding client policies and guidelines.

Requirements

• Native or near to native Italian language (C1- C2).
• Very good command of English language (B2).
• Good MS Office skills.
• Strong phone contact handling skills and active listening.
• Excellent communication and presentation skills.
• Customer orientation and ability to adapt/respond to different types of characters.

Ability to mul.ti-task, prioritize, and manage time effectively.

Benefits

• Competitive Remuneration package.
• 14 salaries per year.
• Extra bonus depending on the performance appraisal.
• Health care benefits and numerous other discounts.
• Relocation Cost (for candidates outside Greece).