IT Service Desk Analyst - Italian and English-BP

Your responsibilities:

Within the international IT department of ALDI SÜD, you are responsible for delivering high quality support by fulfilling the below tasks.

• IT support of our European stores, offices and logistics centres by phone and e-mail
• Analysing and working towards the resolution of emerging IT errors
• Record, track and follow up on incidents and requests
• Collaboration with training, quality and expert groups
• Installation of programs, data backup and support of technicians with remote access
• Testing of new hardware and software

Your profile:

• Confident intermediate or higher Italian AND English written and oral language skills
• Willingness to work in shifts, on weekends and on bank holidays (additional shift allowance is applicable)
• Eager to learn and adopt to changes and new IT solutions
• Customer focus with strong communication skills
• Maintain a high standard towards own work
• Team player
• High school diploma or higher education

Relevant work experience is not required. We welcome the application of fresh graduates and occupation changers!

What we offer:

• A constantly growing organization and increasing opportunities
• Possibility to participate in international projects with travel opportunities
• State of the art working environment, easily accessible by public transportation
• Secure, long-term job opportunity
• Outstanding salary
• Home office possibility

Location:

1112 Budapest, Boldizsár utca 2

Start date:

Immediately

Online application:

Please use our online application and attach your resume.

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At ALDI, we always keep customer satisfaction in mind. Our more than 4.200 employees work every day to create the optimal customer experience. Join us and start your ALDI career in one of our stores, in our warehouse in Biatorbágy, in our head office, or in one of our service centers in Budapest or Pécs. Take your first step and join our successful team.

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