Inside Sales Representative (Italian-speaking)

We are seeking a motivated and bilingual (Italian/ English) Inside Sales Representative to join our team focused on Tesla's residential energy products. This role is responsible for developing sales by closing new installer customers and qualifying B2B opportunities for the local Italian account management team.
Additionally, the position ensures customer success for B2B sales to installers, fostering strong relationships and providing exceptional support.

Responsibilities

• A ton of energy and enthusiasm to grow our certified installer channel sales.
• Ability to communicate with a significant number of people and companies each day; either by outbound or inbound telephone calls and/or by responding to emails or generating proactive email communication.
• Besides a rock-solid work ethic and strong team-oriented personality, you'll need to demonstrate excellent communication skills, ability to problem solve with lots of creativity and passion.
• Bachelor's degree in business, marketing or related field (or equivalent experience).
• Proven ability to close sales and qualify leads effectively. Strong understanding of sales processes and customer relationship management.
• Proficiency in using CRM software and sales analytics tools Strong analytical and problem-solving abilities.
• Ability to work collaboratively with cross-functional teams. Flexibility to adapt to changing priorities and business needs.
• Minimum of 2-3 years of experience in inside sales, preferably in the renewable energy or related industry. B2B sales is a plus.
• Fluent in both English and Italian. Excellent verbal and written communication skills in both languages.
• Be based in Berlin (Germany) or willing to move there.

Requirements

• Identify and engage potential installer customers. Close new installer accounts to drive sales of Tesla's residential energy products.
• Qualify B2B sales opportunities and ensure a smooth transition to the local account management team in Spain for further development and closure.
• Provide exceptional support to installer customers, ensuring high levels of satisfaction and successful product deployment. Address customer inquiries and resolve issues promptly.
• Build and maintain strong relationships with installer partners. Act as a trusted advisor, providing product information, technical support, and best practices.
• Stay informed about industry trends, competitor activities and market demands. Share insights with the sales team to refine strategies and improve performance.
• Work closely with the local account management team in Italy, marketing and sales operations to align on sales initiatives and sales strategies.
• Monitor and report on sales activities and results. Use CRM tools to manage customer interactions and track progress against sales targets.
• Contribute to the development and refinement of sales processes and customer success strategies to enhance efficiency and effectiveness.