Inside Sales Analyst -Senior Process Associate - Italian-Remote RO

Ready to shape the future of work?

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Inside Sales Analyst -Senior Process Associate - Italian-Remote RO

In this role, you will be responsible for all the activities related to transactional procurement which include:

Responsibilities

• Handles Quote and Order process for types of products like Spare Parts, Services, Molding.

• Tracking delivery dates of sales orders

• Preparation of down payment invoices/ credit memo requests

• Recording & evaluation of key figures (ERP/ CRM)

• Clarification/ elaboration of bank securities

• Master data maintenance (material master, customer master, digital filing)

• Managing of Customer Portals

• Close collaboration with Area Sales Manger and Key Account Manager team

• Ability to use superior communication, problem-solving, and analytical skills to frame decisions for senior management and drive optimized decision-making.

• Excel at delivering the highest levels of client service and enjoy working in a fast-paced and dynamic environment.

• Able to be self-directed and work independently in order to meet and exceed goals.

• Work effectively in a team environment.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Advanced Italian language skills

• English language capability to proficiency level

• Bachelor's degree in business, Commerce

• Excellent written and verbal communication skills

• Proficiency in MS office tools

• Molding/ Hot Runner/ Plastic industry background is preferred.

• Ready to take new challenges.

• Ability to work under pressure and flexibility in working hours.

Preferred Qualifications/ Skills

• Previous experience in a multinational company

• Prior experience in Sales / invoicing activities is preferable.

• Knowledge of ERP systems like SAP & EPICOR and CRM: Salesforce

• Ideal industry experience includes heavy manufacturing, industrial engineering.

• Ability to work with minimum supervision in the cross-cultural environment.

Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

• Make an impact - Drive change for global enterprises and solve business challenges that matter

• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.