HR Systems management & Contact Center Specialist with English and Italian language

About this position

About this Position
Whether you aspire for a career in Project management, People leadership, becoming a Systems & tech Expert or an HR Generalist, your journey starts with us: With the help of our Systems Management & Contact Center team you will get acquainted with such a wide variety of topics and exciting challenges, that nothing can stand in the way of your career advancement! What you'll do

• Develop soft skills in communication, teamwork, remote cooperation, and stakeholder management
• Gain hands-on experience and technical knowledge of a diverse palette of HR systems and tools (SAP, Cornerstone, SNOW, CRM)
• Understand corporate HR processes and how are the HR sub-processes interlinked
• Interface and communicate with local HR departments worldwide with the opportunity to actively use your language skills by e-mail or phone
• Be a first contact point to Henkel employees regarding all questions that appear about all HR tools and applications, global annual processes, HR policy, internal regulations, etc.
• Support incoming requests via phone (Contact Center) and internal ticketing tool
• Closely interact with colleagues from different Shared Service Centers located in Cairo, Manila and Mexico
• Support new and challenging HR initiatives and be an active part in the implementation and improvements of new projects in HR areas

What makes you a good fit

• Proficient level (in verbal and written form) in Italian and English language is a MUST
• Work experience with an emphasis on customer service is an advantage
• Intermediate MS office skills
• Pro-active, open minded, self-reliant, customer-oriented team-player with good communication skills

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
• Diverse national and international growth opportunities
• Globally applicable well-being standards, including health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• 13th salary, incentives
• Cafeteria benefit system, Multisport card
• Henkel shop and Henkel nursery school
• Extra paid days off for special events, referral and relocation bonus

Minimum salary: 1460 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview).

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 25085223 Job Locations: Slovakia, Bratislavsky Kraj, Bratislava Contact information for application-related questions: recruitmentslovakia@henkel.com Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted. Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with. Activate external content When clicking the button below external content will be loaded which involves transfer of personal data (e.g. IP address) to external servers. This may involve that cookies are set by the external content provider. Please see Data Protection Statement for further information.

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