HR Operations - Associate with Italian

Job Description

Are you ready to elevate your HR operations expertise and make a significant impact within a dynamic organization? Join our Global HR Operations team in Italy, where you will ensure timely and accurate delivery of HR operations, oversee centralized execution, and provide expertise in complex cases. We offer unparalleled opportunities for career growth and a collaborative environment where your skills and passion will contribute to meaningful HR solutions.

As an HR Operations Associate in the HR team, you will oversee HR operations in Italy, ensuring timely and accurate delivery by partnering with centralized functions and performing local activities. You will act as a subject matter expert in complex cases, monitor operating model changes, and execute various HR activities, including payroll administration. Your role will involve supporting risk and control oversight, regulatory reporting, and audit preparation.

Job Responsibilities:

• Partner with HR stakeholders in Italy and centralized functions to ensure accurate and timely execution of country deliverables
• Manage interactions with external payroll vendor; strong knowledge of end-to-end Payroll processes, Tax and Employment Laws and Payroll Accounting practices
• Support the administration of new joiners, transfers, and mobility movers not covered by the centralized HR function
• Monitor and manage queries from employees via the HR query tool and HR mailbox, coordinating resolutions and supporting inquiries
• Manage documentation related to local activities, ensuring compliance with JP Morgan records protocols
• Support risk and control oversight, completing regulatory reporting obligations and by addressing gaps in HR processes and implementing appropriate controls
• Identify opportunities to streamline HR processes and implement solutions to enhance efficiency, developing standard operating procedures
• Assist with audit preparation and actively participate in external and internal audits
• Provide Italy legal and regulatory expertise in HR activities execution
• Ensure compliance with Global and local Data Privacy Requirements and document detailed Standard Operating Procedures for all work streams
• Engage in HR projects and new book of work items as required and provide support to the local team on other generic HR-related topic, if needed

Required Qualifications, Capabilities, and Skills:

• Proven HR experience in Operations and Payroll
• Strong Italian language, fluency in English
• Ability to prioritize and deliver results within agreed targets in a deadline-driven environment
• Experience planning and executing projects involving recruitment, onboarding, payroll, and regulatory changes
• High degree of self-organization to manage multiple tasks
• Strong analytical skills with thorough attention to detail
• Capability to work in a rigorous, Risk & Control framework
• Good teamworking, interpersonal and communication skills, and autonomy
• Ability to develop strong partnership with colleagues across the function and the firm, as well as with external partners
• Good working knowledge of Italy labour laws, regulations, and market practices
• Excellent Microsoft Office Excel and PowerPoint skills

Preferred Qualifications, Capabilities, and Skills:

• Experience with HR systems and tools for process improvement, preferably gained within an international matrix-managed company
• Advanced Excel skills for data analysis and presentation
• Experience with HR systems and tools

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.