Global Benefits Analyst with Italian

Global Benefits Analyst is a member of the Krakow Global Benefits GBoR Team who supports other teams across Aon in global coordination of insured benefits for the multinational clients. Day-to-day tasks are related to coordination of placement, renewal and management of different types of benefits for our clients.

Work model: hybrid

What the day will look like

As Global Benefits Analyst you will be responsible for your own portfolio of clients ensuring the tasks allocated to you are completed timely and of high standard.

You will be required to actively attend regular meetings with the Global Benefits Consultants to discuss your responsibilities and provide updates on progress made with tasks such as:

• management of renewal of employee benefits' policies,
• monitoring of client and plan data held on Aon's internal system (TBS/GI),
• preparation of initial drafts of Pre-Renewal Strategy and for the annual Stewardship reports for clients,
• updating the internal trackers with data gathered from the system and e-mails.

Daily, you will be working closely with teams across the globe, utilizing Outlook and Webex/ Teams, to gather and analyse required information.

To ensure that the team deliver the high quality of service, you will also be expected to:

• keep internal process documentation up to date,
• participate in projects aimed at process improvement,
• suggest and help implement changes to tools and documentation needed to support effective service delivery,
• support and coach junior colleagues in daily tasks

How this opportunity is different

You will expand your knowledge of insurance world and gain experience in handling different types of complex tasks and conversations. In day-to-day service delivery you will have the support of more experienced colleagues in the team, but you will be responsible for managing your own workload and organising your day according to tasks required.

Skills and experience that will lead to success/Do you have what it takes?

• Technical Skills - proficiency in MS Office with intermediate Excel skill, experience in working in Aon systems would be an asset
• Language Skills - Proficiency in English and Italian, with both languages at a minimum of B2+ level
• Analytical Skills - very high attention to details, strong problem-solving skills, creative thinking, process analysis and identifying improvements, identifying, and responding to risks
• Communication Skills - excellent communication skills with client focus, understanding and applying appropriate communication style
• Time Management - excellent time management and organizational skills, ability to meet deadlines and to prioritize tasks according to volumes

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2026-101776