GBS People Services Associate - Italian Speaker (f/m/div.)

Company Description

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people's lives and to work towards a more sustainable future.

Bosch Service Solutions in Lisbon hosts Bosch's first international shared HR service. With over 160 specialized employees, HR Service Europe operates in the areas of IT tool development dedicated to HR, information management, training, recruitment and selection, and international assignments for more than 40 countries worldwide.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Job Description

As a People Services Associate, you will play a key role in ensuring accurate, compliant, and high-quality HR data throughout the entire employee lifecycle for the Italian organization.

Working in an international Shared Services environment, you will combine HR administrative responsibilities with employee support, acting as a trusted point of contact for Italian-speaking associates while delivering an excellent employee experience.

Your contribution to something big:

• Manage and maintain employee master data throughout the employee lifecycle, from onboarding to offboarding;
• Support organizational management activities, including organizational units and position management;
• Perform HR administrative tasks in compliance with internal policies, procedures, and legal requirements;
• Respond to employee inquiries through HR support channels, ensuring a customer-focused and timely service;
• Contribute to process documentation, continuous improvement initiatives, and system testing activities;
• Collaborate closely with HR teams and stakeholders in an international environment.

Qualifications

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field is an advantage.

Experience:

• Initial experience in HR Administration, HR Shared Services, Customer Support, or a similar administrative role is an advantage.

Know-how:

• Basic understanding of HR processes and HR information systems is a plus;
• Good knowledge of Microsoft Office (Word, Excel, Outlook);
• Good digital literacy and ability to quickly learn new systems and tools.

Languages:

• Italian - Native or fluent (mandatory);
• English - Good communication skills, both written and spoken (mandatory);
• Additional language skills are an advantage.

Working Methods and Style:

• Structured, organized, and detail-oriented way of working;
• Ability to manage multiple priorities in a dynamic environment;
• Proactive mindset with a continuous improvement approach;
• Ability to work effectively both independently and as part of an international team.

Personality:

• Customer-oriented with a strong service mindset;
• Excellent communication and interpersonal skills;
• Reliable, organized, and quality-focused;
• Flexible, adaptable, and open to change;

Collaborative team player with a positive attitude.

Additional Information

Work #LikeABosch means:

Flexible work conditions

Hybrid work system

Exchange with colleagues around the world

Health insurance and medical office on site

Training opportunities

Opportunities for career progression and continuous professional development

Access to great discounts in partnerships and Bosch products

Sports and health related activities

Great access to public transports

Free parking lot

Canteen

Success stories don't just happen. They are made...

Make it happen! We are looking forward to your application!

Videos To Watch
https://youtu.be/BHEIfKN0-5s
https://youtu.be/10-K3EfUlmU
https://www.youtube.com/watch?v=v2kV6pgJxuo&feature=youtu.be
https://www.youtube.com/watch?v=yiUYIkPzaQs&t=51s