Finance Operations Specialist (Italian-Speaking) - IT

About NorthOak

NorthOak is a boutique technology and digital operations consulting firm whose mission is to empower organizations and teams to scale, automate, and streamline their operations. Our team works closely with diverse companies and provides innovative solutions such as workflow management systems, customized outsourcing, and digital transformation initiatives. Founded in 2024, NorthOak aims to become a leader in operations consulting, partnering with businesses across various industries to optimize their processes and drive sustainable growth.

Your Role

We're seeking a Finance Operations Specialist (Italian-Speaking) to support structured finance workflows with our client's partner shops in Italy. This role combines B2B communication and accounts payable responsibilities. The ideal candidate has strong attention to detail, is comfortable working with financial data, and can manage recurring, process-driven tasks independently.

This is a process-driven operations role that blends:

• B2B communication (in Italian)
• Invoice validation and reconciliation
• Payment coordination
• Recurring financial reporting tasks

You will work closely with internal Operations and Finance teams, as well as external partners,

to ensure invoices, reconciliations, and payment processes are handled accurately, consistently,

and on time. This role is well-suited for someone who thrives in structured environments, follows

defined workflows, and takes ownership of operational outcomes.

This is a full-time, remote role that requires consistent overlap with Italian business hours (CET/CEST), while maintaining partial daily overlap with Eastern business hours (EST/EDT). Specific working hours are flexible based on mutual agreement.

Key Responsibilities

• Communicate directly with Italian partner shops (B2B) regarding invoices, discrepancies, and payment timelines
• Review, validate, and organize incoming invoices from partner shops
• Reconcile invoices against internal reports, order data, and tracking tools
• Coordinate and queue payments based on agreed payment plans
• Generate invoices and finance-related documentation as needed
• Maintain accurate trackers, reconciliations, and supporting documentation
• Identify inconsistencies, missing data, or issues and follow through to resolution
• Collaborate with internal Operations and Finance stakeholders to ensure alignment and accuracy
• Follow established SOPs, checklists, and workflows to maintain operational consistency

Requirements

• C1-level fluency in spoken and written Italian (required)
• C1/C2-level fluency in spoken and written English (required)
• 2-4 years of experience in finance operations, accounts payable, back-office operations, or similar operational roles
• Strong written communication skills in a professional B2B setting
• High attention to detail and accuracy when working with financial data
• Advanced proficiency in Excel or Google Sheets (comfortable with formulas, lookups, and reconciliation tracking)
• Process-oriented mindset and ability to manage recurring operational workflows independently
• Highly organized and dependable, with strong time management skills
• Ability to handle confidential financial information with professionalism and discretion
• Comfortable working cross-functionally and adapting to evolving operational needs

Nice-to-Have

• Experience working with vendors, suppliers, or partners in a B2B environment
• Exposure to e-commerce or marketplace environments
• Experience coordinating payment plans or vendor payments
• Familiarity with finance ops tools, ERPs, or ticketing systems