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Data di pubblicazione 22.07.2024

Guidance (Text Only)

Job Posting Content
Content for the Responsibilities and Qualifications section of the job posting should be leveraged from the Role Library found on HRWeb: HRweb - Role Library.

For guidance on how to create an impactful job description, reference the Job Posting Aid.

For roles in the EU or UK: Years' experience should not be included.

Accessibility Guidance
- Use only the "Paste as Text" button in the text editor to transfer content, especially if using Microsoft Word, PPT, Outlook or OneNote

Change the Font Family to Calibri

- Do not use special characters
- Use only one sub-heading for each of the 3 sections - e.g.
- Responsibilities -> Key responsibilities
- Qualifications -> Skills required
- Only format content within the text editor (e.g. create bullets and bold styling using the associated buttons in the editor)
- Remove all blank characters at the end of a sentence by pressing Enter to end each line

Follow these suggestions for what to avoid in your job advertisement:
- Do not mention unannounced products, technologies or project codenames.
- Do not discuss future product milestones or roadmaps.
- Do not mention executive names.
- Do not use a team name unless well known to external audiences.
- Do not discuss internal company goals or business strategies.
- Do not discredit current Microsoft products in market or use language with a negative connotation when describing Microsoft products or services.
- Do not use stats that may be newsworthy such as downloads, units, market share, sales, revenue, or other business metrics without first consulting your Public Relations team.
- Do not mention specific competitors.
- Absolute security, safety, and privacy do not exist. Therefore, do not make any statements that express or imply absolute security, safety, and privacy.
- Do not reference internal URLs, job levels, or terminology.

Responsibilities (Text Only)

The focus of the Support Digital Specialist is to identify, drive and close Microsoft Support opportunities together with a team of centralized Support Sales Specialists in Denmark. The Support Digital Specialist will lead by example towards these sales resources, drives new business throughout the Danish territories and works on upselling and cross selling together with the area SMC teams and the Digital Sales units. The Support Digital Specialist provides unique expertise to drive the sale and adoption of Support in general and Unified specific across their subsidiary.

Key accountabilities include:
- Determine strategy for identifying, driving and closing (new) Support opportunities to enable customer outcomes and drive Microsoft cloud consumption - leveraging the centralized sales team, the digital sales unit and the SMC teams in the areas.
- Build and maintain close working relationships with the Digital Sales Units and the SMC teams to identify upsell and cross sell opportunities that can fuel the Support engine - ensuring clear understanding of the Microsoft Support value proposition and leveraging customer relationships built by the account team to identify, pursue and close opportunities.
- Close large deals through effective orchestration of the centralized team - supporting Support opportunities end to end leveraging appropriate account and pre-sales roles to bring the best resources to ensure customer satisfaction and deal success.
- Meet or exceed revenue targets and maintain deal management excellence - executing sales excellence discipline in pipeline hygiene, deal commitment & close planning.

Qualifications (Text Only)

Required/Minimum Qualifications

- Several yeas of technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND technology-related sales or account management experience
- OR equivalent experience

Additional/Preferred qualifications:
- Proven sales success and expertise in selling Unified and Enhanced Solutions Support solutions.
- Creativity and adaptability to drive a new product offering.
- Support solutions knowledge and experience including an understanding of Microsoft licensing.
- Track record of consistently meeting or exceeding sales targets.
- Ability to thrive in a highly collaborative environment.
- Experience in driving transformational products and services to market.
- Executes recognized sales methods, processes and tools.
- Fluent Italian and English
Capabilities Profile
- Cross Group Collaboration - Incorporates diverse perspectives to thoroughly address complex business issues. Able to maintain a broader perspective to identify and evaluate opportunities to enhance the business.
- Digital Transformation Driver- Ability to: Engage and influence Business Decision Makers (BDMs) and Technical Decision Makers by successfully creating a case for customer change and translating value propositions and solutions into Customer business outcomes.
- Solution Area Expert- Ability to: Articulate Unified Support Subject Matter Expertise and differentiate competitor solutions.
- Deal Orchestrator- Ability to: Orchestrate a deal team to ensure success, and work in partnership across multiple v-teams.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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