Digital Solution Area Specialist, Support Solutions, Italian speaking

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Responsibilities (Text Only)

The focus of the Support Digital Specialist is to identify, drive and close Microsoft Support opportunities together with a team of centralized Support Sales Specialists in Denmark. The Support Digital Specialist will lead by example towards these sales resources, drives new business throughout the Danish territories and works on upselling and cross selling together with the area SMC teams and the Digital Sales units. The Support Digital Specialist provides unique expertise to drive the sale and adoption of Support in general and Unified specific across their subsidiary.

Key accountabilities include:
- Determine strategy for identifying, driving and closing (new) Support opportunities to enable customer outcomes and drive Microsoft cloud consumption - leveraging the centralized sales team, the digital sales unit and the SMC teams in the areas.
- Build and maintain close working relationships with the Digital Sales Units and the SMC teams to identify upsell and cross sell opportunities that can fuel the Support engine - ensuring clear understanding of the Microsoft Support value proposition and leveraging customer relationships built by the account team to identify, pursue and close opportunities.
- Close large deals through effective orchestration of the centralized team - supporting Support opportunities end to end leveraging appropriate account and pre-sales roles to bring the best resources to ensure customer satisfaction and deal success.
- Meet or exceed revenue targets and maintain deal management excellence - executing sales excellence discipline in pipeline hygiene, deal commitment & close planning.

Qualifications (Text Only)

Required/Minimum Qualifications

- Several yeas of technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND technology-related sales or account management experience
- OR equivalent experience

Additional/Preferred qualifications:
- Proven sales success and expertise in selling Unified and Enhanced Solutions Support solutions.
- Creativity and adaptability to drive a new product offering.
- Support solutions knowledge and experience including an understanding of Microsoft licensing.
- Track record of consistently meeting or exceeding sales targets.
- Ability to thrive in a highly collaborative environment.
- Experience in driving transformational products and services to market.
- Executes recognized sales methods, processes and tools.
- Fluent Italian and English
Capabilities Profile
- Cross Group Collaboration - Incorporates diverse perspectives to thoroughly address complex business issues. Able to maintain a broader perspective to identify and evaluate opportunities to enhance the business.
- Digital Transformation Driver- Ability to: Engage and influence Business Decision Makers (BDMs) and Technical Decision Makers by successfully creating a case for customer change and translating value propositions and solutions into Customer business outcomes.
- Solution Area Expert- Ability to: Articulate Unified Support Subject Matter Expertise and differentiate competitor solutions.
- Deal Orchestrator- Ability to: Orchestrate a deal team to ensure success, and work in partnership across multiple v-teams.

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