Customer Order Administrator with Italian & English

Job Description

Who are we?

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are now looking for a new Customer Order Administrator with Italian & English to join our dynamic team in Cluj-Napoca!

As the Customer Order Administrator for Market Unit Italy, he/she will use his/her business acumen and industry knowledge to ensure that the Market Unit Italy orders will be managed according to the company's policies and procedures. This role is responsible for end-to-end process from order validation until revenue/billing, ensuring high quality of data and achieving KPIs and Service Level agreed.

What kind of work will you be doing?

• Order forms validation.
• Sales order entry management processed in company system Oracle.
• Delivery date negotiations, updates, tracking of changes.
• Invoicing and claims.
• Responsibility for customer interface, on all aspects of the assigned projects, with support from various internal departments.

What Would Be the Perfect Qualifications?

• Education: University degree, but not mandatory
• Experience - nice to have, but not mandatory.
  • 2+ years' relevant experience in similar order management and/or logistics roles;
  • Excellent understanding of the industry.
  • Previous experience in working in a fast-paced environment, where change is constant.
• Language skills: Italian and English at advanced level & and any other language is a plus.

What Will Be the Benefits?

• 13th salary.
• Meal vouchers.
• 10 additional days of annual leave because we care about your leisure time.
• Medical insurance because we care about your health.
• International exposure regarding the work you will be doing.
• Sabbatical leave to focus on a hobby, attend a full-time course or simply take a break to introspect with your job guaranteed on return.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus

• Operational Excellence

• High-Performance Culture

• Innovation

• Financial Strength

OUR BEHAVIORS

• Own It

• Act With Urgency

• Foster a Customer-First Mindset

• Think Big and Execute

• Lead by Example

• Drive Continuous Improvement

• Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers.

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.