Customer Delivery Associate PM Italian Speaker (VOIS)

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an Associate Project Manager to provide project and programme support for customer-facing initiatives. This role involves managing standard end-to-end delivery, maintaining risk and issue logs, and ensuring smooth coordination between internal teams and external partners. You will play a key role in delivering high-quality solutions to enterprise customers while supporting project managers in complex deliveries.

What you'll do

• Execute and monitor project work within cross-functional teams, adapting plans to meet evolving requirements.
• Coordinate multiple work streams using project management best practices.
• Maintain accurate project documentation and ensure deliverables meet quality standards.
• Provide regular status updates and risk assessments to stakeholders.
• Manage risk and issue registers, implement mitigation strategies, and resolve challenges proactively.
• Support financial tracking, including budget control and invoice validation.
• Build strong relationships with stakeholders and contribute to customer meetings and reporting.

Who you are

• PRINCE2 Foundation certified (mandatory); PMP certification is a plus.
• Skilled in Microsoft Office Suite and project management tools (MS Project, Visio).Experienced in budgeting, forecasting, and financial control.
• Strong communication, organisational, and stakeholder management skills.
• Proven ability to manage projects in dynamic, high-growth environments.
• Familiarity with IPVPN/Networks and Unified Communications is advantageous.Ability to work effectively in international, virtual teams and across cultures.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on impactful, customer-facing projects in a global organisation.
• Exposure to cutting-edge technologies and collaborative environments.
• Professional growth through certifications and leadership development.
• Inclusive culture that values diversity and innovation.

What skills you will learn

• Advanced project management methodologies and governance practices.
• Financial control and risk management in large-scale projects.
• Stakeholder engagement and cross-functional collaboration.
• Use of enterprise tools and systems for project delivery.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.