Credit & Collections Specialist with Italian

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Credit & Collections Specialist with Italian
Location(s)
Krakow
We are looking for a skilled Credit & Collections Specialist (Italian-Speaking) to manage receivables, collections, and customer payment inquiries. This role involves analyzing delinquent accounts, recommending order releases, managing bankruptcy claims, and coordinating with third parties when necessary. Fluency in Italian is essential to effectively support our Italian-speaking clients.

• This position is hybrid, requiring in-office presence three days per week.
  
  Responsibilities:
  
  
  • Collection of receivables for Italian customers,
  • Regular verification of customers' balance of accounts,
  • Investigation of reasons for unpaid invoices, sending out of demand letters for payment,
  • Phone and email communication with clients in Italian,
  • Collection cycle and reduce Past Due Receivables improvement,
  • Performing credit assessment and setting credit lines per Customer,
  • Support Bad Debt Reserve and Write Off processes,
  • Preparing regular management reports e.g. Pipeline, Collection Reports, A/R Ageing,
  • Processing of all the clearing of all invoices with payments or credit notes using SAP,
  • Liaison with Treasury Department to gather information of remittances with insufficient data,
  • Cooperation with other internal departments of PerkinElmer as: Customer Service, Procurement, General Ledger, Digital Transactions and more.
  
  
  Basic Qualifications
  
  • Very good level of Italian & English - at least CEFR B2 level
  • Open-mined team player with a positive attitude,
  • Preferably at least 3 years of experience in Accounts Receivable / Credit Collections / Customer Service or other finance departments,
  • Working knowledge of SAP experience or other ERP will be an asset
  
  
  Preferred characteristics:
  
  • Must be professional and ethical with high integrity,
  • Should have excellent analytical skills, Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests,
  • Supports, leads and contributes to process improvements.
  • We are also open to hire a candidate with previous Customer Service experience who has an analytical mindset and willingness to develop in accounting.
  
  
  What we offer:
  
  • Private healthcare including dental care - MEDICOVER,
  • Life and long-term disability insurance
  • MyBenefit Cafeteria system
  • Gym card - MULTISPORT,
  • Social Fund Subsidies,
  • Home Office allowance,
  • Tuition reimbursement,
  • Referral awards,
  • Internal career development opportunities in multiple business areas,
  • and up to 4 additional days of vacation by length of service in the company