Collections Analyst with Italian

Company Description

Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility - supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day.

Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com.

Job Description

The Italian-speaking Collections Analyst is responsible for supporting and executing accounting and collection processes for the countries within their scope. This role ensures the accurate and timely recording of all transactions in compliance with company policies and legal requirements. The analyst contributes to maintaining healthy accounts receivable by monitoring outstanding balances, assisting with collection efforts, and supporting month-end closing activities.

Responsibilities

• Managing receivables within the AR ledger
• Achieving assigned weekly and monthly targets
• Participating in the process of recovering outstanding payments from business partners
• Taking part in month-end reporting
• Taking part in regular calls with stakeholders
• Analyze feedback from client and take proper action
• Monitoring and timely analyzing customer inquiries through SAP/FSCM
• Monitoring of declared cash receipts
• Maintaining the integrity of notes and supporting documentation related to customer inquiries
• Conducting thorough analysis of customer accounts to develop debt recovery strategies
• Overdue and expected cash forecast, in accordance with the specified reporting calendar
• Dispute management
• Managing broken Promise to Pay
• Managing unallocated cash and manual entries

Qualifications

• Higher education, e.g., economics, finance and accounting
• Very good command of Italian and English (minimum B2-C1 level)
• Strong communication and analytical skills
• Intermediate to advanced Excel skills
• Experience with SAP systems is an advantage

Additional Information

• Employment contract
• Modern office in a business district of Lublin
• Private medical care
• Cofinancing of the MultiSport card
• Cofinancing of leisure time
• Opportunity for professional development
• International cooperation
• Culture of dialogue and openness to initiative
• Friendly working atmosphere
• Work-life balance
• No dress code