Collection Specialist with Italian (Fixed Contract 24-months)

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living.

Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come.

Job Purpose and Impact

Collection Specialist with Italian (Fixed Contract) job assists with processing accounts receivable transactions and collecting on cash due to the organization, supporting the timely and accurate collection of funds while maintaining positive customer relationships. Under close supervision, this job optimizes cash flow and reduces delinquencies by working with internal teams and external customers to resolve issues and collect outstanding payments.
*The role is offered with a fixed contract - 24 months.

Key Accountabilities

• ACCOUNT COLLECTIONS: Supports the collections process, including monitoring and following up on overdue accounts, contacting customers for payment and resolving payment discrepancies.
• CUSTOMER ANALYSIS: Assists with the analysis of customer accounts to identify delinquencies, payment trends and potential credit risks.
• DISPUTE RESOLUTION: Investigates and resolves routine disputes by analyzing relevant account data and collaborating with internal teams.
• PAYMENT NEGOTIATION: Helps negotiate payment plans and settlements with customers, ensuring compliance with organizational policies and standards.
• REPORTING: Drafts timely and accurate reports on collections, accounts receivable and dispute resolution activities to distribute to cross functional teams.
• RELATIONSHIP MANAGEMENT: Maintains positive working relationships with customers and cross functional teams to enable efficient collaboration.
• CONTINUOUS IMPROVEMENT: Partners to find opportunities for process improvements and contributes to the development of innovative solutions to improve collections and dispute resolution efficiency.
• INDUSTRY EXPERTISE: Stays updated on industry trends, regulations, and best in class industry standards related to collections and dispute resolution, ensuring compliance and driving innovation.

Qualifications

• No minimum years of relevant experience required. Typically reflects 2 years or more of relevant experience.
• Fluent Italian language skills - written and verbal.
• Very good English language skill- written and verbal.

Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We welcome applications from people with disabilities and are committed to providing an inclusive, accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately.

Interested? Then make sure to send us your CV and cover letter in English today:
Follow us on LinkedIn: https://www.linkedin.com/company/cargill

Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/