Collection Specialist France with English / Italian

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Overview

Agilent is seeking a results-oriented Collection Specialist to join our Global Credit & Collections team in Barcelona. If you have strong financial skills, a talent for communication, and enjoy solving problems, this role is designed for you.
You will be responsible for managing customer relationships, resolving post-sale issues, and clarifying payment discrepancies for our French clients-mainly via phone and email. Maintaining accurate account records, prompt follow-up on payment reminders, and ensuring all actions comply with Agilent's policies are key aspects of the job.
This impactful position covers a portfolio of up to $10 million, with direct influence on Agilent's financial performance through reduced overdue invoices and improved payment behaviors. If you're ready for a new challenge in a dynamic, international setting, we want to hear from you!

Qualifications

Required Qualifications

• Bachelor's degree in business administration, economics, or a related field, with strong skills in Microsoft Office, especially Excel.
• Native-level fluency in both French and English; Italian proficiency is a big a plus.

Preferred Experience

• Experience in the French market and an international work background are preferred.
• Customer service experience is required, with credit collections experience as an advantage.

On a personal level, you possess great problem solving / analytical skills, and you are eager to learn about new software technology, instruments, applications, and consumables. You have communication/ interpersonal skills to interact at various levels, and you strive to provide excellent customer support. You enjoy both working within a team and autonomously.

We offer:

• Agilent offers core global benefits to all staff - but in addition to these, the business offers, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities (these may vary from country to country)
• An opportunity for you to grow within a world-class company to develop your skills.
• An independent job among good colleagues, in a growth orientated conglomerate. You will become part of a caring and fast paced environment, built on integrity, information, and trust.
• Be part of a company where we value quality in the solutions we deliver to our customers, with our employees and in relation to the processes we work with.
• A dedication to work/life balance.

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:
No

Shift:
Day

Duration:
No End Date

Job Function:
Customer Service