The role is working collaboratively with the EMEA Collections Team to develop and sustain business practices and/or procedures for all related processes and data related to Customer Collections and Dispute Management. The individual will also work with key external/internal partners and this interaction will require fluent language for the role being recruited. The role must demonstrate timely collection of cash for outstanding receivables in an effort to minimize DSO and support consistent inflow of cash for the company.
How You`ll make an impact: - Manage the assigned Debtors report for timely Collection of overdue invoices by contacting customers via telephone / email to understand any reasons for delays and to (help to) remove the reasons and ensure payment from the customer.
- Ensuring disputes identified are managed in a timely manner by completing initial due diligence of issues and the creation of the Case ID in situations where Customer Services are required to make further investigations
- Work closely with Cash Application team to ensure all un-applied receipts received are identified and allocated to the appropriate invoice in a timely manner.
- Participate in ad-hoc projects when required such as Audit deliverable`s & Project`s as they arise
- Work collaboratively as a team and assist in Tasks & responsibilities during the g absence of colleagues.
What You'll bring: - Ideally 4 years of Collections or Customer Service experience.
- Excellent telephone manner and written communications required in English and Italian languages
- Good interpersonal, communication and negotiation skills for interacting with individuals team members, business partners, management and customers.
- Must have a positive can-do and pro-active attitude with good time management skills.
- Excel - Must have V-Look Up, Formulas, Preferred Pivot
- SAP / ORACLE or similar AR system experience with an understanding of the Collections Management suits.
Who We Are:For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
Benefits:Bio-Rad's biggest asset is its people, and thereason why our Total Rewards deliver programs that provide value, quality,and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee`s work and life cycle. We`re proud to offeravariety ofoptions, including:
- Life and accident insurance,
- Private Health Care Services - unlimited examinations, checkups in numerous specialties free of charge
- Competitive salary and cafeteria
- 100% commuting allowance for non Budapest residents
- Annual bonus
- Annual salary review
- Marriage and childbirth allowance
- School start allowance
- Loyalty award
- Employee Referral Program with remarkable referral bonus
- All You Can Move contract possibility/gym facility discount
- Hybrid working model (3 days onsite and 2 days home office. Our office is located in Budapest, Futó u. 47, 1082)
Legal Entity: (HUN_2035)Bio-Rad Hungary Trading LLC