About the job Car Rental Reservations Agent (Italian + English)
Car Rental Reservations Agent Location: Malta
Employment Type: Full-time | On-site
Languages: Italian + English
Monthly salary: 1000-1500 Euro gross
Role OverviewWe are looking for
Car Rental Reservations Agents to join a contact centre team in Malta. In this role, you will assist customers with car rental bookings, modifications, and general inquiries while delivering a high standard of customer service and driving sales performance.
Key Responsibilities- Handle inbound and outbound customer interactions related to car rental reservations
- Assist customers with bookings, changes, cancellations, and queries
- Provide accurate information on services, pricing, and terms
- Upsell additional products and services where appropriate
- Ensure a high level of customer satisfaction and sales conversion
- Maintain accurate records in internal systems
Schedule- Monday to Sunday
- Shifts between 08:00 and 19:00
- 8-hour shifts, rotational schedule
Requirements- Fluent Italian and English (mandatory)
- Strong communication and customer service skills
- Sales-oriented mindset