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Data di pubblicazione 26.03.2024
The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.
Job Description
Responsibilities
- Ability to translate Business value statements into project deliverables for cross-functional teams
- Analyze change requests submitted by our clients, converting them into thorough requirements that a developer can use to provide estimates
- Set expectations and help clients plan for software changes that meet their specific business needs
- Help train our Clients on how to use the system and the different functions available to them
- Provide after-hours support when needed to help our clients with critical changes and/or fixes
- Run conference calls, write executive summaries, write testing plans
- Design website mockups, document use cases, and acceptance criteria
- Testing of solutions and fixes to client issues, new features, and customizations
- Analyze complex business problems and determine an IT solution
- Analyze integration guides and 3rd-party software specifications
Qualifications
Qualifications
- Abstract and conceptual thinking
- English language skills at an upper intermediate (B2) level or above
- Italian language skills at an upper intermediate (B2) level or above
- Gathering and analyzing requirements
- Proficiency in using at least one of the data analysis tools (Excel, SQL)
- Analytical thinking
- Functional analysis
- Defining problems, determining the cause of the problems, identifying, prioritizing and selecting alternative solutions, and implementing solutions
- Building and maintaining close business relationships
- Quick learning and continuous improvement
- Time management and organizational skills
Additional Information
Nice to have
- Experience in ICM/SPM
- Experience in optimizing and integrating different data systems with ICM architecture
- Programming skills in Python, R, or VBA
- Experience in using data analysis tools (PowerBI, Tableau)
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