Billing Analyst, EMEA with Italian

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...
The EMEA Billing Analyst is responsible for translating and coding contract information into the billing system, issuing affiliate invoices, and conducting all affiliate billing related activates.
They must maintain a deep and granular command of all Billing and Contract related issues and queries with respect to an assigned portfolio.
They will provide meaningful explanations of month over month billing variances, trend analysis, key performance metrics and meaningful explanations of workflow performance metrics.
The EMEA Billing Analyst will be responsible for managing a strong internal relationship with Sales and Legal to ensure accuracy of Contract interpretation. They will be expected to liaise with internal customers, and act as a customer specific Subject matter expert.
They will be responsible for managing the customer relationship with respect to matters of timely and accurate invoicing and query resolution.

What's in it for you...

• contract of employment
• hybrid work
• benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program
• free access to the Max platform
• work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema
• training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club - the opportunity to develop your interests in thematic employee groups, online meetings with experts
• CSR activities: volunteering, ecological and social initiatives
• access to parking spaces

Your Role Accountabilities...

• Translate specific contract language and concepts to Billing System environment
• Generate accurate and timely customer invoicing
• Function as the subject matter expert for a portfolio of customer accounts
• Create and improve processes to build efficiency
• Contact customers for queries resolution
• Generate regular analysis and reporting
• Documentation of business processes
• Continuous monitoring of contractual compliance
• Ensure the compliance of financial processes with Internal Controls and Sarbanes-Oxley requirements (if applicable)
• Expert in internal systems and processes

Qualifications & Experience...

• At least 3 years in Billing process
• Fluent English and Italian (Italy market)
• Quick problem solver, team player, excellent time management skills
• High level of service-mindset and results-orientation
• Excellent oral and written communication skills
• Ability to read and understand legal contracts
• Great organizational and interpersonal skills
• High level of analytical skills
• Excellent knowledge of Excel - large spreadsheets, pivot tables, sorting reporting, SAP

Not Required but preferred experience:

• Industry experience (media)

#LI-Hybrid

#F&A

Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.