Billing Administrator - Italian speaker

JOIN OUR TEAM

Are you passionate about precision and process? As a Billing Administrator at EQS Group, you'll play a key role in managing billing operations and ensuring seamless financial processes. You'll collaborate with diverse teams, resolve customer inquiries, and drive improvements in our billing systems. This is your chance to make a direct impact in a fast-growing, international company. Join us and help shape the future of billing at EQS Group!

EQS Group is a leading international cloud software provider in theareasof corporate compliance and investor relations. We help thousands of companies worldwide cultivate trust by simplifying the complexities of compliance, investor relations, and transparent communication with stakeholders.

Transparency is especially important to us. That is why we communicate all our commitments to sustainability, diversity, equality, andwell-being on our homepage and our social media platforms. We do this for you, for us, for everyone - fairly and publicly.

The key to our success is hiring talented people who bring passion to the table every day, take responsibility, and support each other in the best possible way to create a trustworthy environment.

OUR CULTURE DRIVES OUR BENEFITS

• You're important. A trusting environment and lifelong learning for your individual development. Set personal development goals, receive support and regular feedback. We support you in equipping yourself for success.

• Living our values. Take responsibility for a variety of tasks, find out what you like to work on, and find your way to make your own personal impact with us!
• Great atmosphere. Regular team events, parties, and a talented international team with a common goal that unites us all.
• Be part of an exciting journey. Contribute to our success story of becoming the leading European cloud provider for corporate compliance and investor relations solutions.
• Work-life balance is a must . Work in a modern office, in the heart of Barcelona. In addition, we offer flexibility through our hybrid-working model, conveniently arrange your working hours, and the ability to work from abroad within the EU. We provide you with 24 days of paid vacation - because we also value your free time.
• Special Perks Just for You . We offer you other exciting benefits such as meal vouchers for your healthy breaks as well as corporate shopping benefits.
• Health is a priority. We offer private health insurance, and you can also benefit from our corporate mental health counselling!

YOUR IMPACT

• Oversee the billing process , ensuring accurate , timely invoices and prompt resolution of discrepancies.
• Manage overdue accounts by following up with customers and negotiating payments.
• Maintain high-quality data in CRM and accounting systems, ensuring accuracy across all billing and collections.
• Collaborate with internal teams (finance, sales, customer success) to improve billing and payment procedures.
• Ensure all billing and collections activities comply with company policies, local laws, and industry standards.
• Provide excellent customer support , addressing billing-related inquiries and ensuring customer satisfaction.

THIS IS YOU

• You have at least 1 year of experience in billing administration or a related role.

• You are proficient with accounting software (e.g., Business Central, Sage, SAP) and CRM systems (e.g., Salesforce, Microsoft Dynamics).
• You are fluent in both Italian and English (C1 level)
• You possess excellent communication, negotiation, and problem-solving skills.
• You are detail-oriented , organized, and capable of managing multiple tasks efficiently.
• You are comfortable navigating business applications and ensuring data integration between customer management systems and accounting platforms.