Administration Specialist (Italian and Spanish Speaker)

At Bridgestone Mobility Solutions, we're looking for an Administration Specialist in Barcelona dedicated to our Italian & Spanish customer base. Your primary purpose is to support all sales and customer-related administrative processes in the South region.

What you'll be doing:

• Handle all administration related to services, from customer signature up to contract activation;
• Coordinate after sales activities for existing customer database;
• Coordinate customer complaint handling until resolution;
• Assist the Accounts Receivable department in solving invoice or payment queries;
• Actively participate in the Customer Success program to keep long term customer relations and service contract renewals after initial contract period;
• Supporting the sales team located in Italy and Spain, and perform as the prime point of contact for the account managers of Webfleet Solutions Fleet management products & services on contract queries;
• Report directly into the Administration team leader.

Who are you?

There is no set route to become a Administration Specialist, but to be successful in this role this is the kind of profile we have in mind:

• At least 2-3 years of experience in a similar role;
• Understanding of business processes and the ability to improve them when required;
• Confident and have experience working in a B2B environment;
• Stress-resistant under pressure;
• You are solution oriented and accurate person with a positive attitude;
• Enjoy working in a team in an international and dynamic environment;
• Excellent computer and administration/organization skills;
• Understanding technical issues is an asset;
• Impeccable written and verbal communication skills in Italian, and fluent in Spanish & English (written and spoken).

Why you'll love working for us:

• The chance to work in a fast moving, innovative and international team, dealing with different countries and cultures;
• A company culture that likes to work hard and play hard. We like to have fun. There is no sense coming to a job everyday if you don't like the people you work with;
• Decisive actions. We don't like to wait. It's in our DNA to move forward. So, it only makes sense that we don't jam the company with lots of layers. We make things happen. Quickly.

Let's not forget the good stuff!

• Working from home up to 3 days a week.
• 500 euros gross to set up your home office and additional monthly home office allowance;
• Chance to work abroad for 40 working days per year
• Birthday off and volunteering time off.
• Additional health and dental insurance.
• 100% employer-funded pension scheme.
• Lunch, childcare, or transportation vouchers.
• Unlimited access to LinkedIn Learning.
• Access to Gofluent platform to learn new languages.
• Employee Assistance Program.
• Discount on Bridgestone tyres.

Who are we?

We are Bridgestone Mobility Solutions, and we are on a mission to move the world towards a sustainable future using data-driven mobility.

The high-value products and services we develop for fleets, original equipment manufacturers and governments make travel smoother, reduce congestion, increase accessibility, improve vehicle and road safety and cut carbon emissions.

Bridgestone Mobility Solutions is a Business Unit of the Bridgestone Corporation, a global leader in tyres and rubber, present in Europe, the Americas, Australia and Africa.

Webfleet is one of our lines of business within Bridgestone Mobility Solutions. A globally trusted fleet management solution, Webfleet analyses live data from hundreds of thousands of vehicles to help businesses boost fleet productivity, cut costs and increase safety.

Webfleet is used by more than 50,000 customers worldwide, providing them with the industry's largest support network and the widest range of dedicated applications and integration tools.

Want to join us?

If that's an yes, please apply and upload your CV in English.

Please note that pre-employment screening might be part of the selection process.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.